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Core Operations Issue and Audit Management Lead

Job Req ID 22483978 Primary Location San Antonio, Texas; O'Fallon, Missouri; Jacksonville, Florida; Tampa, Florida; Gray, Tennessee; Sioux Falls, South Dakota; Irving, Texas Job Category Compliance and Control
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The Compl Bus Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Contributes to the development, maintainance and implementation of enterprise wide standards and strategies to strengthen and enhance the Bank’s Control program.
  • Provides guidance to other Issue and Audit officers and their business partners in all matters affecting the program and works closely with Operations and Technology to ensure the most effective use of tools and resources in the Monitoring process.
  • Drives various global projects to advance the Monitoring Risk Management Program and is a key contributor to many other strategic initiatives.
  • Manages framework for identifying and assessing regulations and the risks for each line of business to determine appropriate risk coverage.
  • Identifies and analyzes risks, emerging risks, and regulations specific to transaction monitoring
  • Establishes framework to assess the regulations and risks to identify typologies and required monitoring controls
  • Leads Strategic Program Implementations for the Global Monitoring Risk Management & Policy team
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 6-10 years control experience in financial services or Risk/Control related experience with a demonstrated understanding of relevant business domains.
  • Issue, audit and regulatory experience
  • Balanced blend of analytical skills, problem solving, and reporting and communication skills
  • Ability to assess business transactions and products in terms of the associated risks
  • Advanced organizational skills including attention to detail, multi-tasking and following up
  • Experience using databases and other tracking tools to enforce global consistency
  • Excellent writing and presentation skills
  • Experience working collaboratively across various areas of the organization and presenting to senior management

Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree

Preferred:

  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
  • Meaningful knowledge across the enterprise risk management framework, building teams, including risk identification, risk strategy, processes, and controls.
  • Ability to communicate to executive leadership through written and oral presentation/documentation
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Ability to influence across all organizational levels, particularly senior management
  • Ability to quickly establish credibility to build and maintain effective working relationships
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Experience navigating through ambiguity
  • Ability to create and improve process through strategic thinking
  • Ability to take on a high level of responsibility, initiative, and accountability

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Job Family Group:

Compliance and Control

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Job Family:

Business Control

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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