Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

SVP / Compliance Business Control Sr Officer

Job Req ID 22516378 Primary Location Rutherford, New Jersey; New Castle, Delaware; Belfast, United Kingdom Job Category Risk Management
Apply Now

The Privacy Client Relationship Services (PCRS) team works with a diverse group of stakeholders and business groups globally to ensure compliance with local Outsourcing and Data Transfer regulations. Citi is looking for a manager to lead the team and guide the maturity and ongoing maintenance of collaborative relationships with business owners during initiative onboarding.

The PCRS team is part of Citi’s Cross-Border Data Clearance (CBDC) unit which is responsible for facilitating compliance reviews of data transfer requirements.  Located in Rutherford, Delaware and
Belfast, the PCRS team manager will interact with initiative owners/stakeholders to ensure that global strategic initiatives meet compliance and due diligence requirements that are driven by data privacy processes, standards, and procedures globally.

This position will be first point of contact for Businesses and act as stakeholder to the development, implementation, maintenance of, and adherence to Citi’s policies and procedures related to the Third Party Management Policy & Standards and/ or Privacy & Confidentiality Policy and Standards.

The manager will collaborate with Business/stakeholders to further enhance the risk and control framework across ancillary risk teams like Third Party Risk Management (TPRM). This is accomplished through thoughtful control governance discussions ensuring that we comply with cross border, privacy and outsourcing requirements in light of Citi’s Risk and Control Framework.

The manager will further be charged with leveraging existing processes and knowledge of the business and its global footprint to create high quality submissions into the CBDC process, helping to ensure the efficient and timely clearance of data transfers.  This is accomplished through deep dive discussions with the businesses about their data transfer landscape and analysis of previous initiatives.

The ideal candidate will have significant knowledge in one or more of Citi’s lines of business, experience with team management, a strong ability to gather and analyze metrics and convey their meaning, and a proven record of addressing and managing varied volumes of work autonomously. 

Key Responsibilities Processes and Activities:

  • Lead a team of approximately 6 relationship managers in executing on the team’s deliverables and strategic goals.

  • Review and monitor the levels of initiatives implemented without proper clearance and work with the business process owner of the initiative to obtain clearance.

  • Interface and guide internal Citi Businesses (Consumer, Institutional, Global Functions) during initiative on-boarding, while adhering to and improving upon required documentation standards.

  • Develop metrics to track, demonstrate and elaborate on the compliance to privacy, outsourcing and bank secrecy laws and regulations globally that support effective and efficient onboarding operations.

  • Manage CBDC Initiative Onboarding process enhancements, partnering with other CBDC teams to develop improvements that also benefit business stakeholders/initiative owners.

  • Support technology enhancement requirements for the cross-border workflow automation tool, including providing input to business requirements and supporting technical solution implementation / testing.

  • Showcase the importance of Privacy to key stakeholders and senior leaders via great communication of complex frameworks and by breaking them down into understandable and actionable requirements.


The successful candidate will have:

  • 10 years of relevant experience

  • Approximately 7 years of experience working in related industry or disciplines (e.g., risk management, regulatory compliance, incident response management, PII inventory assessments, information security)

  • Approximately 5 years of experience managing teams to excellent performance outcomes.

  • Track record of effectively presenting complex topics to various Senior and Executive Managers

  • Ability to lead and work independently and effectively in a complex environment with multi-location team structure

  • Ability to collaborate and influence internal Business stakeholders through highly developed communication skills

  • Strong technical proficiencies in MS Excel, MS Word, and MS PowerPoint

  • Strong analytical and reporting capabilities

  • Knowledge of laws that control outsourcing and bank secrecy a plus

  • CIPP/CIPM certification a plus

  • Bachelor’s degree/University level degree, or equivalent experience


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs