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MYS CTSM PG Payment transformation Ops readiness Senior Analyst

Locations: Pulau Pinang, Pahang Job Function: Project and Program Management Employee Status: Regular Job ID: 19135085


  • Regional cash/Channel projects assisting with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders
  • Finalize the project plan with stakeholders and track closely for successful project delivery
  • Implement advanced strategies for gathering, reviewing and analyzing data requirements
  • Meet with end users to understand business needs, write requirements, conduct walk-through on requirement documents and obtain Project Sponsor, Product and Operations approvals
  • Review of Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
  • Prioritize requirements and create conceptual prototypes and mock-ups
  • Partner with Technology, Product and Operations Management Teams to prioritize delivery of key projects
  • Master strategic business process modeling, traceability and quality management techniques
  • Apply best practices for effective communication and problem-solving
  • Successfully compete for the most sought-after business analyst jobs
  • Lead team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects
  • Collaboration with Technology on any project delays, risk assessment and risk mitigation plans
  • Project Status reporting to Project Stakeholders, Product and Operations Partners
  • Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews
  • Understand the bank environment and compliance and regulatory requirements
  • Work with regional and global team and implement the best standards across teams


  • 10-12 years of managing or participating in projects and teams within the finance and 2 years in a professional management role
  • 7+ years of work experience in banking, may include consumer or transaction services, financial services firm, regulatory organization, or legal/consulting firm, or a combination of with at least 5 years relevant experience Business Analysis role
  • A firm understanding and working knowledge of the Software Development Lifecycle (SDLC)
  • Excellent Cash Product Knowledge is required
  • Ability to lead and influence people across cultures at a senior level using expert business judgment, excellent communication and listening skills, and resourcefulness
  • Manages ambiguity and adapts to and drives change
  • Appropriately assesses risk / reward relationships when making decisions
  • Strategic thinker to make appropriate decision for team and organization growth
  • Ability to take ownership and lead projects with a proactive, not reactive, approach
  • Proficiency in Microsoft Excel (e.g., pivot tables, formulas) and PowerPoint
  • Willing to take ownership, and able to independently drive initiatives to conclusions
  • Ability to perform well in a high pressure, time-sensitive environment
  • Excellent interpersonal, verbal, and written communications 


  • Bachelor’s/University degree or equivalent experience
  • MBA/Project Management is preferred


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - MY


Time Type :Full time


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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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