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Payments Operation Analyst

Job Req ID 21277300 Primary Location Olsztyn, Poland Job Category Operations - Transaction Services
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An opportunity to join a great team working for one of the biggest banks in the world. The position is within CEEMEA Payments Operations Department responsible for delivering high quality service to our corporate clients. We are doing this by offering accurate and timely management of payments flow through our internal bank systems.

Payments Operation Analyst will be responsible for executing complex transactions and participating in complex processes in coordination with the Transaction Services team.


  • Perform processing activities and managing supporting documentation related to payments
  • Conducting communication with internal and external clients resulting from the BAU process and going beyond the BAU process 
  • Identify training needs within the team; coordinate training process 
  • Solve current processing issues and take action in order to optimize the process
  • Comprehensive knowledge of E2E process
  • Coordinate tests and projects
  • Coordinate preparation/verify procedures, other regulations, process descriptions, process maps, capacity plans
  • Support supervisor in preparation for the audit / other internal and external audit / review process and represent team and participate in discussions with auditors / controllers


  • Risk awareness
  • Good organizational skills with the ability to work under pressure and priorities within aggressive deadlines
  • Independence in problem solving
  • Take care of the details
  • Effective analytical skills
  • Effective communication in both written and spoken English
  • Very good knowledge of Microsoft Office will be nice to see,

What we offer:

  • Opportunity for professional development in the international and multicultural organization
  • Developing opportunities and challenging assignments
  • Attractive and stable employment conditions
  • Social benefits (medical care, Benefit System, life insurance, pension scheme)
  • Possibility to practice and master your English skills through everyday work
  • All non-Olsztyn residents – a chance to work and live in a beautiful town located close to nature and filled with positive and friendly people
  • Partial Remote work possible


Job Family Group:

Operations - Transaction Services


Job Family:

Cash Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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