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Documentation Screening Area Manager

Job Req ID 23683819 Location(s) Olsztyn, Poland Job Type On-Site/Resident Job Category Operations - Transaction Services
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This role serves as the senior TTS Sanction Operations manager and has exposure on EMEA region including cooperation with other regional sanction hubs representatives.

Transaction processing and sanctions knowledge is an advantage for this role.


  • Directly/indirectly manage a team of 30 employees
  • Review service quality, production systems, volumes and capacity within managed area
  • Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations
  • Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team
  • Contribute to planning, budget management and formulation of procedures
  • Serve as backup to the Sanctions Operations Senior Manager
  • Cooperate with Regional Partners on guidelines and dispensations
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations


  • 3-5 years of experience in a related Sanctions, Cash, Trade process on manager position
  • Proven experience in creating and implementing processes that result in improved business performance
  • Effective verbal and written communication in English
  • Data management and analytical skills

What we Offer:

  • Competitive salary connected with annual salary review and discretionary annual performance bonus
  • Global exposure, career progression and personal development opportunities
  • Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, two extra weeks of paid paternity leave)
  • Hybrid model of work
  • Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with extensive training (e.g. including Udemy, Degreed)


Job Family Group:

Operations - Transaction Services


Job Family:

Cash Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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