Skip to main content


SVP, FP&A Group Manager, USPB - Retail Services (Hybrid)

Job Req ID 23701544 Location(s) O'Fallon, Missouri; Jacksonville, Florida Job Type Hybrid Job Category Finance
Apply Now

We are looking for a highly analytical and dynamic individual to join our Citi Retail Services (CRS) Financial Planning & Analysis (FP&A) team as part of the broader CRS Finance team.  The well matched candidate will provide insightful financial and strategic support focused on guiding senior management within the business towards making key decisions on how to generate and drive revenues, return growth and expense opportunities over the short and long term. The role is a critical one on the team supporting forecasting processes, financial reviews and partnering with US Personal Banking FP&A to support stress testing (CCAR) and multi-year forecast cycles. The candidate will have responsibility for spearheading CCAR/quarterly multi-year projection process and is expected to help CRS with the model rationalization. The role provides strategic support to senior management including preparing business reviews and financial presentations for senior leadership and regulators. The candidate is also expected to engage and support critical re-engineering and redesign of existing processes and systems which will be part of the overall Transformation efforts.


  • Analysis: Provides thought leadership around ad hoc analytics; using multiple sources of data to frame key trends for management and identify business opportunities and risks, including presentation of analysis to finance stakeholders and senior leadership team.  Performs detailed causal variance analysis on financial results and metrics.
  • Regulatory: Responsible for leading all CCAR related processes, including cross-functional portfolio modeling, documentation of results, presentation to senior leadership team, and coordination with GCB FP&A, Citi Branded Cards FP&A, Treasury, Model Risk Management, and Modeling teams. Ability to articulate the model output, quantify any potential overlays and present the findings to senior management.  Responsible for CRS Finance activities supporting the business recovery and resolution planning.
  • Leadership:  Responsible for managing, directly and indirectly, team members to complete quarterly projection cycles in a controlled, accurate manner as well as to achieve re-engineering objectives.  Ability to influence and engage in a consultative mode with various senior stakeholders across business, operations, technology and compliance to define the strategic scope, a problem solving approach and engage a team that effectively will lead the reengineering contributions from CRS Finance to contribute to the organizational objectives.
  • Presentation and Communication: Prepares presentations encompassing various levels of business performance during CCAR, and quarterly forecasts.  Presents financial projections and results broadly across various cross-functional teams.
  • Internal Control/Process Management: Ensures accuracy and timeliness of internal reporting requirements.  Drive process improvements and develop a streamlined plan on overall CRS Finance data strategy. Responsible for management of internal finance database, ensuring accurate data flow, data management, and optimization.
  • Ad-hoc support of broader FP&A and/or business objectives and deliverables as required.


  • Credit Cards and/or Financial Services experience desired
  • Prior forecasting/planning and financial analysis experience
  • Extensive background in complex financial/profitability analysis, strategic planning/budgeting and relationship management.
  • Desired experience with process re-engineering and system redesign
  • Previous consulting, technology and/or management desired
  • Ability to drive process improvements across the organization and lead efforts to institutionalize best-in-class programs
  • Data, analytic and strategic orientation to execute and support qualitative and quantitative decisions
  • Systematically uses and interprets financial analyses to evaluate potential costs, benefits, risks, and returns associated with business opportunities and strategic choices.
  • Written and verbal communication skills: Role is required to be able to present key themes in a concise manner to business senior management
  • Able to multi-task – conflicting time pressures during CCAR, month end close, and quarterly flash periods require prioritization skills and the ability to work well under pressure
  • Demonstrated experience in ad hoc analytics


  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

About CRS

Citi Retail Services (CRS), with Assets of nearly $50B, is a leading provider of consumer and commercial credit card products, both private label and co-branded, to national and regional retailers and their customers across the U.S. It also provides retail industry expertise, including transaction data analytics, fully integrated marketing and loyalty programs and advanced digital capabilities. The business services over 70 million accounts for a number of national brands, including The Home Depot, Best Buy, Sears, Macy’s, Tractor Supply and Wayfair.  This new role as CRS Lead Analyst role is expected to plan and execute Capital Planning / CCAR / FP&A activities to produce financial projections for CRS credit card business within USPB and work closely with CRS product teams and Corporate FP&A. The role reports to the CRS FP&A Manager and is part of USPB Finance organization.


Job Family Group:



Job Family:

Financial Planning & Analysis


Time Type:

Full time


Primary Location:

Ofallon Missouri United States


Primary Location Salary Range:

$130,460.00 - $195,690.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs