Skip to main content

Careers

COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Compliance Product Group Manager - Mortgage Servicing Third Party Oversight & Residual Operations

Job Req ID 21294040 Primary Location O'Fallon, Missouri; Irving, Texas Job Category Compliance and Control
Apply Now

Serves as a Senior Compliance Product Officer/Manager supporting Mortgage Servicing Third Party Oversight and Residual Operations for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to Mortgage Servicing Third Party Oversight and Residual Operations and guidance on applicable rules/laws, and interpretation on internal policies and procedures.

Responsibilities:

  • Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs.

  • Managing a team or multiple teams of Compliance professionals. Responsible for hiring, compensation, performance appraisals, staff development, training, etc.

  • Serving as a subject matter expert on Citi’s Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk.

  • Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings.

  • Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to mortgage servicing and default operations and third party oversight.

  • Analyzing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact.

  • Advising ICRM and function/business/product management and personnel on regulatory and compliance issues and provide credible challenge.

  • Participating in industry groups and trade association working groups or other forums.

  • Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements.

  • Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit.

  • Designing and lead compliance and control reviews.

  • Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance.

  • Additional duties as assigned.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • Expertise of Compliance laws, rules, regulations, risks and typologies (e.g. Regulation X, Regulation Z, Fair Credit Reporting Act, etc.)

  • Three years of management experience

  • Prior mortgage servicing and/or third party compliance experience  

  • Excellent written, verbal and analytical skills

  • Must be a self-starter, flexible, innovative and adaptive;

  • Highly motivated, strong attention to detail, team oriented, organized

  • Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging

  • Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level

  • Experience in managing regulatory exams and relationships with examiners, auditors, etc.

  • Awareness of regulatory requirements including local and US laws, international and industry standard

  • Advanced knowledge in area of focus

Education:

  • Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge of function/business/product and the related operations and financial requirements

  • Advanced degree preferred

  • Certified Regulatory Risk Management (CRCM) certification desirable 

-------------------------------------------------

Job Family Group:

Compliance and Control

-------------------------------------------------

Job Family:

Product Compliance Risk Management

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs