Skip to main content

Careers

COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

USRB FDIC Governance Group Manager

Job Req ID 22492543 Primary Location New York, New York; Wilmington, Delaware; O'Fallon, Missouri; Jacksonville, Florida; Tampa, Florida; Charlotte, North Carolina; Irving, Texas Job Category Risk Management
Apply Now

Job Title: USRB FDIC370 Regulation Governance Group Manager  (C14)

The U.S. Retail Bank (USRB) Account Opening Team is part of the USRB Chief Operating Office (COO) Business Operations function and is responsible for overseeing the customer account opening processes managed across various channels and functional teams.  The team leads projects and programs that drive an enhanced client experience and control environment for this critical client journey. The team is additionally responsible for managing adherence to FDIC370 regulation associated with the Account Opening processes.

This role will support the ongoing evolution of FDIC370 Governance for the US Retail Banking Account Opening processes across various channels and functional teams; serving as the FDIC SME for business and technology initiatives.  Responsibilities include oversight of FDIC370 control environment, issues management and regulatory remediation.  Additionally represent the US Retail Banking organization on the firm-wide FDIC Steering Committee and lead the Annual Attestation process.  This role will serve as a primary contact for FDIC370 Regulatory interactions as well as 2nd and 3rd Line of Defense exams.

This is a visible role that will require superior project management skills, deep business knowledge, the ability to develop broad connections across all businesses as needed, excellent verbal and written communication skills, and control and governance knowledge. Executive level communication will be required.  Candidates must have experience in complex problem solving, working across multiple businesses, documenting corrective action plans, designing controls and key risk indicators.  Applies in-depth understanding of the business impact of technical contributions. Excellent communication and influence skills required to manage across the multiple functions and business lines.

Key Responsibilities

  • Lead the evolution of USRB FDIC370 Governance process
  • Serve as the FDIC370 compliance business process owner; develop and maintain process mapping documentation for FDIC370 controls and monitoring across multiple business lines and channels
  • Govern compliance to FDIC370 regulations including issue identification, remediation and the FDIC Annual Attestation process
  • Provide reporting and issue resolution on FDIC370 related matters
  • Establish and follow clear escalation paths to raise USRB FDIC370 concerns as appropriate
  • Maintain engagement with partners within Business Controls, Issues Management, Products & Segments, Retail Business Banking, Technology, and Operations serving as a SME for FDIC370 impacting projects and initiatives
  • Ensures FDIC370 related projects are properly prioritized and funded
  • Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
  • Maintain awareness of other business processes, dependencies and use of 3rd and 4th parties

Qualifications

       Knowledge and experience

  • Bachelor's degree or equivalent experience in business required.
  • Track record of exceptional performance
  • 10 years minimum related experience
  • Experience with process documentation, and engineering/standardization
  • Deep knowledge of Regulatory requirements, common pitfalls, and industry standards
  • Prior experience in control design and ongoing program governance post execution
  • Prior experience in MRA remediation and regulatory interaction desired
  • Experience with project management

Skill requirements

  • Demonstrates managerial maturity in looking out for best interests of enterprise and not solely own business or team.
  • Builds strong Client Relationships / Business Partnership
  • Builds a comprehensive understanding of key clients, subject matter, and priorities.
  • Uses broad knowledge and expertise to clearly define complex issues despite incomplete or ambiguous information.
  • Creates and sustains a network of strong partnerships with the business (relationship and product management) and other functions, particularly decision makers and influencers. 
  • Demonstrates diplomacy.
  • Provides well-reasoned, balanced assessments of issues and questions, in a timely fashion.
  • Strong process and project management skills including the ability to manage several large initiatives simultaneously.  Detail oriented, analytical.
  • Considers broad implications of decisions on different functions and units.  Thinks strategically and articulates concepts clearly.

       Management Capability

  • Strategic and project management capabilities coupled with strong analytic and operational capabilities – able to work at the highest levels, and get into the intricate details
  • Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency.
  • Proven leader with expertise in client excellence, operations, technology and project management experience.
  • Exceptional communication and executive reporting and negotiation skills.
  • Is a true thought leader who develops sophisticated new techniques, methodologies and approaches in own field which directly affect the work of others and the results of the organization.
  • Accomplished change leader: demonstrates a flexible approach and resilience to setbacks and is able to drive operating and culture change, long-term vision and leadership stamina to maintain course within a constantly changing environment.
  • Proven leadership on large cross-functional teams focused on strategic process
  • Proven financial acumen, critical thinker with ability to provide an impartial, consultative and solutions oriented approach
  • Strategically-minded with track record of execution excellence
  • Prior success working in a large, highly-matrix and complex organization; able to set priorities and 'triage' in a fast-paced, dynamic environment

-------------------------------------------------

Job Family Group:

Risk Management

-------------------------------------------------

Job Family:

Regulatory Risk

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

-----------------------------

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs