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TTS Business Intelligence and Content Coordinator-AVP

Job Req ID 21333608 Primary Location New York, New York Job Category Institutional Sales
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OVERALL OBJECTIVE:    

Overall objective of the position is to create, manage and transform Proposals business data into insights that drive business value as part of the TTS Proposals team reporting to the NAM Proposals Head (Valerie Burns) with matrix to the Global Marketing, Proposals and Digital Client Advisory Head (Michael Guralnick). The role will provide a deep learning experience in Global Proposals Management including strategy, analysis and execution and work within a diverse global functional and multiregional team. The individual will have responsibilities across a number of critical ongoing strategic and ad hoc initiatives, working with all regions (ASIA, EMEA, LATAM and NAM). The ongoing responsibilities and the projects are across a wide variety of relevant initiatives across Business intelligence Platforms which will provide the candidate a broad and deep insight into Treasury and Trade Services and specifically proposals management and analysis.

The ownership and leadership of the individual in driving key initiatives will play an important part of this role and the individual will work on key processes that support our TTS Global Proposals strategy.

This is a role with considerable exposure to senior management, with the individual expected to coordinate, support and lead projects, with various members of the Proposals Team, as well as working across TTS functions (Marketing, Finance, Product, Technology, etc.).  Ample opportunity exists in this role for establishing a network across all regions, as well as with other Global offices.

KEY RESPONSIBILITIES:

(Describe the main activities the individual will perform on a regular basis)

  • Develop customized proposals for new and existing clients in response to Requests for Proposal, Requests for Information and Security/Due Diligence Questionnaires

  • Conduct a thorough analysis of the proposal to understand scope and technical requirements

  • Working on Qvidian Tool to create high quality RFP responses

  • Develop creative powerful content fueled by RFP automation

  • Identify opportunities to improve proposal processes and strategies with automation solutions and reduce Manual Touch Points in current Business as usual

  • Participate in developing client-specific solutioning

  • Partner with Product and Sales Teams to complete the response and then capture new language to use as a base moving forward

  • Partner with Analytics Team for creating and maintaining Global Proposals Dashboard and governing the data quality in the proposals data feed injected into the proposal’s dashboard.

  • Manage the project, including scheduling and leading kick-off meetings to discuss response strategy, drafting, editing, and polishing response documents to illustrate win themes, sector experience and unique client requirements

  • Coordinate with internal groups (including Legal, Compliance, etc.) as necessary to complete proposal and adhere to all the guidelines.

  • Serve as a Subject Matter Expert within the Proposal Team, developing deep product knowledge while creating a network of contacts across the organization

  • Create annual or semi-annual review cycles with the identified Product Manager and the Proposal Database Manager to ensure all base content remains accurate

  • Ensure quality and completeness throughout the process

DEVELOPMENT VALUE:

(Describe what opportunities to develop are provided)

The NAM Proposal Team offers a truly differentiated experience.  Candidates will:

  • Develop solid product knowledge

  • Gain critical insights into how our clients operate and actively engage in Sales solutioning, thereby developing Sales skills

  • Create a network of contacts across the organization, including Sales, Product, Client Management, Legal, Compliance and Insurance to enhance visibility throughout the organization

  • Become competitively positioned for future roles in Sales and other disciplines

  • The position offers an encompassing overview of the TTS business and myriad opportunities for career advancement, including roles in Marketing, Sales, Product Management and Market Management

TECHNICAL SKILLS: (What specific skills does the individual need and at what level, e.g. specific IT/spreadsheet/analytical/modelling skills)

  • Bachelor’s Degree in English, IT, General Business or Communication

  • Over 2 years hands on experience in using Proposal Management Automation Software – Qvidian

  • Over 1-year professional experience in using Business Intelligence Tools such as Tableau and MicroStrategy.

  • Competent user of Microsoft Office; Word, PowerPoint, Excel to advanced level

  • Good analytical skills and problem-solving skills     

  • Banking experience and knowledge of TTS organization and products a plus

COMPETENCIES: (What competency skills sets does the individual need e.g. organisational skills, planning, resilience, motivation, teamwork, verbal communication skills etc)

  • Strong organisational and time management skills and flexibility, to prioritise and handle multiple tasks

  • Strong project management

  • Analytical and data management skills

  • Ability to multi-task in a fast paced, deadline-oriented environment while remaining poised

  • Ability to drive project management results for own projects and with others - peers/partners

  • Commitment to working towards team goals and objectives

  • High quality execution

  • Effective communication skills in presentations (both written and verbal)

  • Self-starting attitude towards research activities through internal contacts and related media

  • Client focus

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Job Family Group:

Institutional Sales

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Job Family:

Institutional Sales Support

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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