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Transformation Execution Principle Director – Finance

Job Req ID 23608974 Location(s) New York, New York Job Category Project and Program Management
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The Transformation Execution Principal (Finance) will be part of the CAO function and report directly to the Transformation Execution Cross Program Lead for Functions (Finance, Risk, Compliance). 

The Transformation Program Execution Management team leads a diverse set of activities across the entire Regulatory Transformation Program, including (i) managing and tracking progress against plan across multiple programs and in multiple regions and lines of business, (ii) establishing and enforcing standards and protocols for execution consistency and quality, and (iii) acting as a SWAT team to address execution hot-spot areas and critical issues.    

The Transformation Execution Principal (Cross Program) will be responsible for ensuring effective execution of large regulatory transformation programs that fall into the Finance functional domains. This effective execution oversight entails (a) providing improved transparency on execution progress, and (b) leaning in to mitigate specific execution risks and issues, particularly amongst interdependencies between programs.  This role closely partners with the business and function Execution Workstream Leads.

Key Responsibilities:

  • Accountable as part of the central Transformation Office’s operational execution oversight to ensure successful delivery of the Finance driven Program milestones and deliverables associated with the consent order
  • Build and manage relationships with key stakeholders and organizations (i.e., key Finance and Finance delivery teams but also Business & Function Risk/Control Leads, Cross Enterprise Transformation Leads, Program Execution Leads)
  • Apply an agile approach to coordinating issue resolution across projects while working with stakeholders at various levels in Finance functional areas, demonstrating an ability to dive into a wide array of challenging areas and turn around an issue quickly
  • Improve transparency for the identification of risks and issues that impact program delivery execution, ensure mitigation plans are in place, and track successful resolution to better enable critical path delivery -
    • Ensure all aspects of the PMO process, including RAG ratings, KPI’s, status updates, execution related issues and risks, and adherence to dates and deliverables
    • Identify and address related scope issues across programs, other initiatives, and existing frameworks to ensure end-to-end remediation and compliance
    • Capture, escalate and resolve milestone dates and delays, critical path dependencies, execution risks and issues with relevant stakeholders, including senior management where required
    • Identify program resource constraints (e.g., program management, SMEs, technology) in collaboration with Program and Execution Leads
  • Accelerate execution progress by mitigating specific execution risks and issues in partnership with the Program/Business/Function by:
    • Conducting rapid deep dives to assess the reason(s) for the deliverables to being off track and developing potential solutions to be actioned
    • Guide teams that lack sufficient experience of subject matter expertise to get through difficult periods
    • Serve as a mediatory between cross Program/Business/Function execution teams that cannot reach consensus to accelerate the decision-making process
    • Restructure deliverables including resources
    • Take full ownership of deliverables for an interim period while the right resources are secured to return ownership to the Business or Function
  • Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence
  • Set and continually manage Operational Execution expectations while managing high-quality and on-time deliverables with team members and stakeholders
  • Deliver appropriate and effective communication that is fit for executive and regulatory level reporting



  • 10+ years of relevant experience
  • Experience in transformation roles, including with large complex cross-enterprise transformation programs that incorporated process, technology and organization change employing multiple delivery styles/ methodologies
  • Specific subject matter expertise regarding driving transformation and program management disciplines
  • Knowledge and experience of delivery and enablement of Capital, Liquidity and enterprise data management solutions supporting Finance processes and platforms
  • Experience of enabling compliance to major regulatory obligations to global regulatory bodies
  • Experience within the Financial Services Industry
  • Management consulting, high-intensity work experience highly desirable
  • Experience managing large-scale transformation programs, ideally including regulatory remediation programs
  • Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
  • Strong project management skills, with ability to deploy flexible approach to meet the needs of a broad group of diverse stakeholders
  • Ability to work effectively in a team-based collaborative leadership model
  • Self-starter who brings high sense of urgency to assignments and goals
  • Comfort with ambiguity and change
  • Strong analytical skills (i.e., root cause, process, financial, scenario and fact-based analysis)
  • Ability to quickly come up to speed on new topics and engage in the substance of the efforts at hand
  • Well-developed listening skills and a strong ability to engage at the senior management level
  • Articulate and effective communicator, both orally and in writing
  • Strong interpersonal and negotiation skills, with evidence of working in collaboration across large organizations at all levels, including a proactive and 'no surprises' approach in communicating issues/requests 


Job Family Group:

Project and Program Management


Job Family:

Program Management


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Salary Range:

$170,000.00 - $300,000.00


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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