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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

SVP Product Manager

Job Req ID 22484165 Location(s) New York, New York; Tampa, Florida; Irving, Texas Job Category Product Management and Development
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Institutional Credit Management at Citi was formed to transform the way we execute on one of our core capabilities, Wholesale Credit. By joining this team, you will have a hand in the future of institutional banking, helping Citi finance and manage some of the largest transactions in the world efficiently and safely. We work across all areas of the business, including banking, risk, operations, and technology, for products spanning investment banking, commercial real estate, trade services, private banking, and commercial loans.  This is an opportunity to work with some of the top leaders in the business and drive change across a global organization.

We are building a team of experienced Product Managers to partner with each of our core capabilities as we work to transform the lending process. In this role you will work closely with bankers, risk managers, ops managers and technologists to understand their unique challenges and devise solutions which align to the overall enterprise strategy, with a particular focus on Collateral. This role will coordinate with the Underwriting, Independent Risk, Quality Control, Audit, Policy, Operational teams and other WLCR teams. .  You will act as a product owner, responsible for the full execution of your projects, from identification, through design, acceptance, and implementation. You will be supported by the partnership of our team and the surrounding wholesale lending franchise.

SVP: Key Responsibilities:

  • Execute strategic and tactical initiatives for Wholesale Lending, working closely with business lines, technology, and functional areas.
  • Manage projects through implementation, engaging users, technologists and management consistently.
  • Work closely and constantly with the user community to understand their needs and reflect that in strategic solution design.
  • Coordinate and prepare materials for requirements gathering, design sessions, and overall socialization.
  • Consider required vs resolvable process or feature conflicts to achieve efficient and centralized solutions.
  • Facilitate implementation of our data strategy
  • Devise processes and solutions which improve risk and controls.
  • Assist technology implementations wherever additional guidance or resourcing is needed, such as requirements documentation, solution design, UAT, and user support.
  • Maintain appropriate levels of communication with stakeholders, users, functional support and technologists.
  • Prototype solutions and develop business requirements, iterate with development as necessary.
  • Identify, escalate and mitigate risks to delivering tactical and strategic solutions.
  • Identify and obtain appropriate approvals. Prepare documentation for review by senior management and regulators.

Business Role Requirements

  • At least 7-10 years of Product Management or Transformation experience for a financial or other regulated institution
  • 10+ years’ experience in Wholesale Credit, from a Risk Management, Banking, or Operational capacity.
  • Experience in executing strategic projects or software implementations for a large organization.
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
  • Strong written and verbal communication skills. Ability to influence stakeholders.
  • Experience with institutional lending and credit products preferred
  • Experience with Collateral Management a strong preference
  • History of partnering closely with engineering, operations, and/or risk to drive change in an organization
  • Strong written and verbal communication skills. Ability to influence senior stakeholders
  • BA/BS required. MBA/MS preferred


    Job Family Group:

    Product Management and Development


    Job Family:

    Product Management


    Time Type:

    Full time


    Primary Location:

    New York New York United States


    Primary Location Salary Range:

    $158,140.00 - $237,200.00


    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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    View the EEO Policy Statement.

    View the Pay Transparency Posting


    Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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