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SVP Governance Enterprise Risk Officer (Hybrid)

Job Req ID 24745247 Location(s) New York, New York Job Type Hybrid Job Category Risk Management
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The Business Risk and Control Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project


  • Facilitate ERM interactions with regulators like OCC and FRB. That includes developing content for ongoing quarterly reviews and responses to ad hoc inquiries.
  • Coordinate efforts to close MRI/MRIA (in and out of consent order) ensuring consistent approach across ERM.
  • Execute quality reviews for closure of MRAs and other external and 3rd LOD and 2nd LOD sourced issues. Identify and escalate potential hurdles to avoid re-targeting.
  • Maintain strong issue management culture across ERM spearheading efforts to self-identify problems and remediate long dated issues.
  • Provide coordination and quality control of actual responses to inquiries from IA and US Regulatory Agencies,
  • Coordinate preparation for and conduct of regulatory and IA exams in accordance with Global Regulatory Exam Management & Oversight Standard
  • Provide oversight and guidance over the assessment of complex issues, structuring potential solutions and driving effective resolution with other stakeholders.
  • Help ERM Pillars prepare for IA reviews and provide guidance throughout the exam.
  • Partner and collaborate and working with other areas within Citi, as necessary. That includes close collaborating with IA and 2nd LOD partners in MRM, ICRM and ORM.
  • Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
  • Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.


Key Requirements and Qualifications:

  • 10+ years of experience
  • Experience liaising with senior stakeholders and developing executive level presentations
  • Proven ability to drive results and meet deadlines
  • Understanding of program management concepts and best practices
  • Highly motivated with attention to detail, team oriented, organized, pro-active
  • Consistently demonstrates clear and concise written and verbal communication skills


Bachelor's/University degree, Master's degree preferred.


Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Jun 18, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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