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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

SVP, Global Deposits & Payments Product Governance - Hybrid

Job Req ID 22550238 Primary Location New York, New York Job Category Compliance and Control
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The PBWM Franchise Risk Organization is a newly created team within Personal Banking & Wealth Management (PBWM).  The Franchise Risk Organization partners with US Personal Banking and Citi Global Wealth Management and focuses on five pillars: Enterprise Risk Management Framework Execution, PBWM Risk Quantification, Global Risk Modeling Utility, Spot RWA Calculations & Analysis, and Product Governance. As an integral part of the Global Deposits Product Governance team, this role will work closely with regional partners across product management, O&T, CAO and functional partners teams to drive global product governance related to DDA / Checking, Savings and Time Deposits, and Payments feature functionality linked to deposit functionality including ACH, Wires, real time payments, digital wallets, bill pay and early access to funds


  • Partner with regional product and functional teams including CAO, Risk, ORM, Finance, AIM, and Technology on product inventory updates, quarterly product risk assessments and periodic product reviews to:
    • Support the overall implementation and sustainability of risk rating methodology to Citi’s global deposits and payments
    • Facilitate an accurate capture and identification of risk drivers for products in-scope
    • Drive consistency across regions in inventory, risk rating new activity and periodic product reviews
    • Identify potential emerging high risks across regions
    • Support development of cross regional mitigation plans
    • Quarterly monitoring of inventory with connectivity to pre-PAC and PAC decisions
  • Identify opportunities to scale/ streamline existing products / features across regions based on risk / reward trade-off
  • Partner with the regional product teams to drive consistency in new product proposals for global initiatives
  • Bring end-to-end deposit & payment product expertise to prioritized initiatives (e.g., Transformation, Data initiatives, etc.)
  • Support the execution of ad-hoc initiatives that have a direct impact in the deposits and payment products (e.g., regulatory requirements on foreign branch deposits, LIBOR phase out, etc.)


  • 10+ years of relevant deposit and payments product experience with direct experience managing deposit or payment products and/or risk teams in a Payment Services Fintech or large bank
  • Degree or extensive experience in Business Administration, Finance, Marketing, specialized analytics, and/or related discipline. Master’s degree preferred
  • Cross-functional influencing skills, with proven results at getting ideas to execution
  • Experience working with internal/external partners with strong program management skills demonstrated on complex programs in large global firms
  • Understanding of MCA risk framework and product risk rating methodology
  • Ability to collaborate, influence, lead, partner, and negotiate with cross functional teams to deliver client needs, across regions and time zones
  • Consistently demonstrates clear and concise written and verbal communication
  • Strong understanding of a fast-evolving banking and payments innovations environment (open banking APIs, real time payments)


Job Family Group:

Compliance and Control


Job Family:

Business Control


Time Type:

Full time


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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