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SVP Citi Global Wealth Regulatory Engagement Senior Officer – Exam Lead and Ongoing Supervision – PBWM-Hybrid

Job Req ID 22569100 Location(s) New York, New York; Wilmington, Delaware; O'Fallon, Missouri; Jacksonville, Florida; Atlanta, Georgia; Elk Grove Village, Illinois Job Category Risk Management
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The individual in this Personal Banking and Wealth Management (PBWM) role will work as a senior leader across the Citi Global Wealth businesses and functions coordinating regulatory examinations, serving as point person for examinations – from pre-planning through responses to supervisory findings (and periodic reporting on supervisory findings). In addition, this person is responsible for ongoing supervision activities by implementing and maintaining ongoing routines as well day to day interactions with the regulators. Critical to the early success of this leader is their ability to build credibility and trust not only with the core US and international regulators, but also with the multiple client constituencies. This person will work closely with Business Leaders in the Citi Global Wealth businesses, Independent Compliance Risk Management (ICRM), Legal, Operations, Independent Risk, Internal Audit, and other cross-functional partners to identify issues and work to resolve them.

Key Responsibilities:

  • Manage and monitor assigned regulatory examinations to achieve full compliance; requires directing a cross-functional team including, but not limited to, the Citi Global Wealth business (e.g., Citi Private Bank, Citigold, Citigold Private Client), ICRM, Legal, Operations, Independent Risk, Internal Audit, and other cross-functional partners.
  • Establish and sustain strong project management disciplines and routines with clear accountability for the business and key stakeholders from the regulatory examination planning period through formal management response to regulatory supervisory letters.
  • Establish and lead formal communication processes with the regulatory agencies to provide transparency to the business through regular business updates (i.e., meetings) and routines.
  • Provide updates to executive management and regulatory agencies on status of regulatory examinations, including progress against deliverables, risks identified, and any other potential impacts.
  • Collaborate with PBWM and Citi Global Wealth business leaders to identity/escalate any critical examination findings/issues, decisions, roadblocks, or delivery concerns to management.
  • Understand regulatory frameworks and key regulatory priorities.
  • Ensure alignment on approach to regulatory examinations and regulatory interactions (i.e., meetings, ad hoc requests) across the Citi Global Wealth businesses, where applicable.
  • Acts as a thought leader by developing and promoting a standardized approach to regulatory management across the organization.
  • Promotes awareness of trends raised during exams and ongoing supervision and drives that message across the organization.
  • Provides insight to legal entity impact of exams and regulatory priorities as applied to Citibank and Citigroup.
  • Analyze regulatory reports, Management Information Systems, and make recommendations to enhance the regulatory engagement remit.

Qualifications

  • 10+ years of business experience in audit, control, compliance or regulatory management in the banking or wealth management industry.
  • Previous experience of interacting and working with Executive Leaders. The role requires leadership presence, subject matter expertise, and the finesse to work with industry leaders and senior executives.
  • Capability to contribute to both the strategy and execution of an associated operational plan
  • Demonstrated success in managing highly complex project management activities with agility, a sense of urgency and clear solution mitigation
  • Capability to adapt in a constantly changing and evolving business and control environment
  • Promotes a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and ensure controls
  • Deep analytical skills and experience in managing highly technical and sophisticated risk management strategies.  Keen ability to quantify the benefits/savings of these risk projects.
  • Highly motivated, strong attention to detail, team oriented, organized
  • Excellent written, verbal and analytical skills; Communicating extensively and succinctly (orally and in writing)
  • Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging at multiple levels
  • Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders in a global environment
  • Experience coordinating with regulators and previous exposure to internal or external control functions and regulators. Preferably international or cross-border regulatory experience
  • Professional ability and presence to interact with senior management and regulators
  • Ability to challenge management and escalate issues when appropriate
  • Strong track record of effectively assessing and managing competing priorities
  • Comfort navigating complex, highly-matrixed organizations
  • Comfortable acting as an agent for positive change with agility and flexibility
  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
  • Strong presentation and relationship management skills are essential
  • Should have proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing documentation).
  • Experience working in the Wealth business organization preferred
  • Minimal travel may be required.

Education

  • Bachelor’s degree/University degree or equivalent experience.
  • Master’s degree or Juris Doctor preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Risk Management

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Job Family:

Regulatory Risk

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$164,310.00 - $246,460.00

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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