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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Senior Learning Advisor for Enterprise Risk and Cross Risk Programs

Job Req ID 21353584 Primary Location New York, New York; Chicago, Illinois; Jacksonville, Florida; Tampa, Florida; Buffalo, New York; Irving, Texas Job Category Human Resources
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Role Description:
Citi Learning works to drive business performance by connecting employees with relevant and innovative learning experiences when and where they need them. Global Risk Learning & Development manages Risk Training for the entire enterprise and learning overall for the Global Risk Management Organization. 
The Senior Learning Advisor for Enterprise Risk and Cross Risk Programs is focused on ensuring that employees across the firm globally have the knowledge and skills to effectively manage risk.  The Senior Leaning Advisor will build an enterprise risk capability and enable behavior change across the institution through innovative and engaging risk learning programs.  The Senior Learning Advisor will work closely with the Risk L&D Leads and partner with senior stakeholders to set the learning strategy and lead the design, development, delivery, execution, and project management of new and existing knowledge and skill development programs. 

General Responsibilities:
•    In partnership with the Risk L&D Leads and senior Risk stakeholders, design the learning strategy for Enterprise Risk and Cross Risk Programs
•    Collaborate with other Risk and Professional Skill Learning Advisors and the Risk L&D Leads to lead the development of learning standards and guidelines for Enterprise Risk Management Training Programs
•    Conduct analysis of risk knowledge and skill gaps and strategize on the appropriate learning solutions to meet organizational needs and impact positive change
•    Keep apprised of newest available learning modalities and solution possibilities and incorporate into learning programs, driving innovation and ensuring maximum engagement and learning effectiveness
•    Lead the project management of multiple new risk programs with vendors or internal instructional designers, ensuring successful and on-time delivery
•    Develop and implement consistent methods and metrics to measure the effectiveness of learning programs and proactively execute improvements as needed, maintaining a best-in-class curriculum
•    Create engaging communications / materials to promote key programs and initiatives
•    Manage one or more Learning Advisors or Learning Analysts as needed and coordinate learning initiatives such as Risk senior speaker events and Learning Council meetings
•    Partner on special projects as needed for Risk L&D and Citi Learning

Key Competencies
•    Expertise in Risk Management or experience working in financial services in a learning capacity
•    Passionate about Learning & Development with experience in designing, developing, facilitating, and/or executing engaging and effective learning programs across various formats (instructor led trainings, virtual instructor led trainings, web-based trainings)
•    Experience in driving and executing large-scale, multi-stream, transformational / change programs
•    Proven ability to influence and engage stakeholders globally, at all levels
•    Excellent communication skills and strong executive presence; experience implementing campaigns and written materials that engage, interest and drive action
•    Highly adaptable to changing priorities and ambiguity; able to motivate others through significant change; proven ability to overcome barriers challenges and drive toward execution
•    Ability to manage multiple projects in a fast-paced, global, and matrixed environment; excellent organizational, planning, prioritization, and execution skills
•    Innovative and keen to try new ways of doing things and ability to motivate others to do so as well
•    Strong leadership and people management skills; inclusive leader who values creativity and diverse perspectives
•    Strong analytical and decision-making abilities

•    Bachelor’s degree required; Advanced degree preferred. Preferred areas of study include Risk Management, and or Learning & Development for Risk / within the Financial Services Industry
•    10+ years’ experience in Learning & Development


Job Family Group:

Human Resources


Job Family:

Talent, Development, Learning & Diversity


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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