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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Senior Vice President – ICG Operations & Technology HR Advisor Senior Manager

Job Req ID 21363804 Primary Location New York, New York Job Category Human Resources
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This global HR Advisor role will partner with dynamic business leaders in the ICG Operations and Technology functions. ICG Operations and Technology (ICG O&T) is a global organization with a strategic focus to provide measurable competitive advantage by delivering quality, innovative and cost effective services to meet the needs of all our stakeholders.  ICG Technology supports the application development and production support needs of ICG globally including Markets and Securities, Information Services, Private and Commercial Bank and Treasury and Trade Solutions.  The Institutional Operations group is responsible for the management and execution of transactions globally for: Market Operations / Credit Risk Services, Securities Services Operations, Information Services, Operations Control and Reporting, Private Bank and Treasury and Trade Solution and Client Delivery.


  • Partner with business leaders and HR Specialist areas (e.g. Compensation, Resourcing, Learning and Development) to design, plan, and implement broad HR programs, policies, and procedures to achieve desired HR goals
  • Partner with Senior Leaders in recommending, developing, and/or executing Human Capital strategies to achieve business goals
  • Coach seniors leaders on how to improve their individual leadership skills, focus on talent, differentiate performance, embrace diversity, and
  • Strengthen the culture of assigned business groups
  • Assess current organizational talent and ensure employee performance is differentiated and appropriately recognized
  • Align people resources with appropriate business strategy
  • Assess, identify, and diagnose business problems and opportunities
  • Create, implement, and measure the effectiveness of initiatives that promote organizational/leadership capability
  • Develop new approaches, policies, and procedures to encourage continual improvements in business and HR efficiency/effectiveness, and lead change management initiatives
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 10+ years of relevant experience
  • Experience in training
  • Consistently demonstrates clear and concise written and verbal communication


  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred


Job Family Group:

Human Resources


Job Family:

HR Advisors & Generalist


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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