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Senior Governance and Controls Officer (SVP)

Job Req ID 22557827 Location(s) New York, New York; Getzville, New York; Irving, Texas Job Category Risk Management
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Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new function in the 1st Line of Defense, to house and consistently manage credit risk activities performed across its Institutional Client Group organization. ICM’s objective is to provide integrated “end-to-end” credit underwriting, identification, measurement, management, and monitoring for wholesale credit risk across the enterprise.  Within ICM, the Credit Underwriting function (ICM-UW) provides analysis, greenlight, underwriting, first-line-of-defense credit approval and subsequent credit monitoring across all ICG wholesale credit businesses including Banking, Capital Markets, and Advisory (BCMA), Global Structured Products, Financings, and Securitizations (GSP-F&S), Treasury & Trade Services (TTS), Markets, and Securities Services (MSS). 

This role will report to the ICM-UW Governance and Controls Team Lead.


Support various ICM-UW verticals to implement, monitor, and govern the governance and controls framework including the following:

  • Manage the overall governance and controls framework for certain ICM-UW verticals
  • Provides project support to ensure execution under ICM-UW owned Issues/CAPs
  • Ensure controls framework is fit for purpose for assigned ICM-UW verticals, specifically the ARCM and MCA framework
  • Coordinate the development and implementation of Quality Control framework across the ICM-UW verticals 
  • Ensure adequate oversight and management of internal and external audits, including Regulatory, FCR and Internal Audit
  • Engage with ICM-UW verticals to understand any concerns regarding execution of the control environment and/or other applicable emerging concerns which will need to be addressed by the team
  • Interface with ICM-UW verticals to develop and assess adequacy of KPIs to drive scorecard metrics and facilitate the reporting of results and trends
  • Ensure ongoing and timely feedback to vertical heads to sustain a strong control culture and an unwavering commitment to excellence in execution
  • Summarize and present key themes to Senior leaders and present recommendations to facilitate improvement
  • Support the broader ICM-UW team and other global function/business partners on strategic initiatives/projects as appropriate


  • Possesses a working knowledge of the relevant procedures, policies, and related process workflows that govern the end-to-end delivery of credit
  • Strong operational risk management knowledge and practical application (e.g. issues management, ARCM and MCA design) 
  • Experience in effectively engaging with banking regulators, FCR, and Internal Audit
  • Thorough knowledge of Citi´s systems and operational infrastructure
  • Proven experience in facilitating the execution of key processes that enable prompt execution of the monitoring and management of risks
  • Ability to provide strategic insights and strong sensitivity to macro and regulatory issues, and impact of such issues on the various risk families, including operational and franchise risks


  • Strong organizational and project management skills; proficient at managing complex projects across the wholesale bank
  • Navigates organizational complexity and breaks silos
  • Highly skilled communicator who ensures key messages are cascaded to supported ICM-UW verticals
  • Challenges the status quo of current policies and procedures, championing continuous improvement and innovation to ensure the right balance between policy requirements and client experience


  • BA/BS or higher degree in Business (MBA), Finance or equivalent experience
  • 7+ years risk/risk-related credit work experience in banking/financial institutions
  • Advanced Microsoft skills (Word, Excel, and PowerPoint)
  • Demonstrates strong ethics and integrity
  • Strong leadership. Dynamic, flexible, and with strong communication skills 
  • Ability to see the ‘big picture’ in a complex environment 
  • Can make decisions under pressure and short timeline
  • Demonstrated influencing and negotiating ability, resolve conflicts amongst various constituencies
  • Creates alignment and transparency across the team by openly communicating both team and individual goals and development areas, and connects team purpose to overall firm strategy
  • Exhibits strategic leadership skills by defining short and long-term goals, assigning resources along with defining and tracking performance metrics to ensure results
  • Excellent presentation and communication skills – adept at presenting effectively to audiences of various sizes and various constituencies


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Salary Range:

$152,050.00 - $228,080.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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