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Risk & Control Standards, Implementation & Execution Lead, Director (Hybrid)

Job Req ID 24733353 Location(s) New York, New York; Tampa, Florida Job Type Hybrid Job Category Risk Management
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The Business Risk and Control Sr Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an integral member of the functional leadership team within a country/site location, job family, or line of business.

This role will be part of the Central Governance & Controls team organization with responsibility for leading the risk & control standards, Implementation & execution of operational and enterprise risk programs. Additionally, this role will have supervision and drive the implementation of the control standard and MCA QA process implementation.


  • Overall responsibility for managing and mitigating operational, compliance and regulatory risks, and executing control responsibilities for operational and enterprise risk programs:
  • Define business level implementation plan of policies and standards to ensure compliance with requirements.
  • Lead gap assessments to policy and standards requirements.
  • Coordinate gap assessment reviews of business processes and controls, and validate implementation of policy changes, including documenting deviations.
  • Development of business level procedures
  • Communication, guidance and training of new requirements
  • Maintain procedure library or repository.
  • Responsible for business communication procedure
  • Support business implementation of global control projects under enterprise and operational risk programs.
  • Lead implementation of Control standard requirements and MCA QA process implementation
  • Provide specialist control advice and guidance for programs within the remit.
  • Represent business on control matters to maintain oversight over emerging and existing risks, issues, control weaknesses, control processes, corrective actions and control enhancements.
  • Participate in relevant control forums and steering committees.
  • Identify issues within the business, mitigates, and ensures appropriate approval and visibility of these risks within the organization.
  • Creates Key Risk Indicators, metric triggers and thresholds in order to identify and communicate any emerging issues and develop action plans with the business owners.
  • Build a process to share/communication global best practices.
  • Assure a common understanding of existing risks and analysis of emerging risks across the business


  • 15+ years of experience, including 8-10+ years' managerial experience
  • Experience managing teams with broad accountability in a complex environment. Ability to work effectively in a cross-functional organization Ability to balance strategic priorities with tactical actions Proven track record and accountability in making quick decision that have an immediate impact on business financials.
  • Knowledge of business-related products and/or processes, preferred.
  • Outstanding communication and presentation skills required.
  • Ability to manage through influence to drive implementation across a global organization (e.g. management in the absence of reporting lines)
  • Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global environment.
  • Demonstrated sound business judgment. Proven track record in risk and control oversight (including significant experience in identifying risks, control issues, implementing corrective actions and best practices). Track record leading Control related projects and programs.
  • Ability to multi-task and manage concurrent projects and deliverables.


  • Bachelor's/University degree, Master's degree preferred.


Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Full Time Salary Range:

$200,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

May 31, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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