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Remittance Product Specialist

Job Req ID 21316150 Primary Location New York, New York; Fort Mill, South Carolina; O'Fallon, Missouri; Tampa, Florida; Texas Job Category Product Management and Development
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The Remittance Product Specialist will be responsible for the management of wire transfers and cross-border payment products for the US Retail Bank.  This product manager will innovate, drive product development, and manage operating plans. The ideal candidate has 5+ years in product management / business intelligence experience and is familiar with retail banking regulatory policies.  In addition, this individual has the ability to work as partner, build relationships and influence, and has strong effective communication skills.  A key responsibility will be growing business through client focus data driven research and implementing strategies across channels to increase growth, revenue and return of investment.  The payment industry is quickly moving to faster, real-time and secure payment capabilities and Citi has the scalability to deliver the best solutions for our clients and align to core strategies.

Additional responsibilities

  • Define, develop and implement product strategies  through analyzing consumer behavior and preferences, competitive best practices, and product economics
  • Initiate, plan and manage initiatives throughout the entire project lifecycle working with cross-functional project teams within Citi and external partners
  • Manage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status and post implementation activities
  • Complete competitive analyst and identify key opportunities to drive innovation, revenue and drive positive client experience 
  • Develop and manage product metrics and reporting
  • Develop and align product content across channels and collateral
  • Highly self-motivated, effective communication and decision management skills, and has the willingness to learn and adapt in an agile environment


  • Minimum of 5 years of experience in payments product management
  • Financial services and project management experience a plus
  • Excellent written and verbal communication skills for a senior audience with the ability to take the lead in broad cross-functional groups
  • Ability to drive business results with a strong sense of urgency
  • BS/BA


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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