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Regulatory Transformation Program Principal (Hybrid) (ERC)

New York, New York

Job Req ID 23648140
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Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration
  • Credible Challenge
  • Risk Management
  • Data and Results Driven
  • Accountable
  • Adaptable


Regulatory Change Principal within the Accountability, Culture and Talent (ACT) Program group

This position is part of the Accountability, Culture and Talent (ACT) transformation program group formed to lead Citi’s transformation efforts across these three critical pillars. We are at a pivotal moment of redefinition across our franchise as we transform our risk and control environment to one that is stronger and simpler. The ACT Regulatory Change Principal will drive forward the successful execution of ACT’s work in accordance with regulatory expectation, provide cross-program group coordination and first line review and challenge of the project plans to meet regulatory expectation. The role reports to the global ACT Transformation Lead within the CAO office. The ideal candidate will have regulatory experience, be proactive, able to deal with ambiguity and multi-task, analytical, strong process and detail orientation, operate with a high degree of collaboration and enjoy driving results.

The ACT Regulatory Change Principal will be responsible for the following:

  • Support the development and review of appropriate and comprehensive responses and validate the remediation plans as relates to Citi’s Consent Orders in relation to the book of work within ACT
  • Oversee and coordinate regulatory examinations and reviews to ensure the organization proactively addresses regulatory requests and concerns as relates to Citi’s Consent Orders in relation to the book of work within ACT
  • Provide review and challenge of critical change of ACT’s work to assess whether remediation efforts fully address regulatory commitments and expectations, and is embedded in a broader strategic vision
  • Works with the global Transformation team members to develop and drive enhanced processes. This will include developing and maintaining strong working relationships across all Functions, Businesses, Program Managers, and the Global Regulatory Engagement team
  • Ability to look across programs and initiatives to identify related and interdependent elements and provide recommendations, where needed, for combining or connecting programs and initiatives to achieve greater remediation effectiveness and efficiency
  • Uses excellent communication skills to influence a wide range of internal audiences including respective product, function, or regional executive management partners and external audiences including regulators and internal auditors
  • The timely delivery of high quality, value-added multiple concurrent deliverables on time and to specification
  • Ensure close coordination and partnership with the Citi ACT Project Management team to align deliverables and timelines to central team requirements
  • Serve as a member of select committees, task forces and working groups focused on a variety of special projects specific to ACT


  • Broad, and deep experience in regulatory supervision or relations or in a role requiring deep regulatory understanding
  • A track record of managing regulatory remediation programs at a peer institutions of from a Regulatory perspective would be a plus
  • Strong interpersonal skills for interfacing with all levels within the organization, including effective challenge and influencing skills, a proactive and 'no surprises' approach in communicating issues/requests 
  • Well-developed listening skills and a strong ability to provide proactive support and advice
  • Superior oral and written communication skills, and in particular, the ability to assess and contribute to the content of large regulatory submissions
  • A positive, can-do attitude
  • Growth mindset, seeking and implementing feedback and maintaining flexibility to pivot and course correct as needed
  • Able to excel in a dynamic, fluid and continuously changing environment; proven ability to effectively prioritize and execute tasks, independently and collaboratively
  • Advanced proficiency in PowerPoint and Excel


Job Family Group:

Project and Program Management


Job Family:

Program Management


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Salary Range:

$158,140.00 - $237,200.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Success Stories

Usman B.

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Risk & Controls Transformation Lead
New York

Cynthia D.

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Mexico Transformation Head

Dan F.

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Data Operating Model and Governance Program Lead
New York


Shahzad A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Data Tooling and Capability Head

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