Skip to main content

Careers

COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

PBWM-CAO Transformation Execution Workforce Planning Senior Lead, SVP

Job Req ID 22476515 Primary Location New York, New York; Jacksonville, Florida; Tampa, Florida Job Category Project and Program Management
Apply Now

The PBWM-CAO Transformation Execution organization is responsible for effective oversight of large, global PBWM programs addressing the Citi firm-wide Transformation to build a better bank. The PBWM-CAO Transformation Execution Workforce Planning Senior Lead is a newly created role and is a key member of the PBWM-CAO Transformation Execution team.  This role will work directly with the central Workforce Planning function and be instrumental in implementing and managing staffing capacity methodologies and tools, developing and managing PBWM Workforce Planning operating models, and addressing identified skills gaps in PBWM Risk & Controls teams.  This position will report to the PBWM-CAO Transformation Execution ACT Lead.

The ideal candidate will have excellent coordination and communication skills and has experience in

acting as a senior individual contributor. The candidate also possesses the ability to deal with ambiguity

and multi-task, has strong analytical skills, and is detail oriented.



Responsibilities:

  • Develop and implement PBWM operating models for capacity planning
  • Implement staffing capacity planning and management tools and technology enablers in PBWM that will improve accuracy and effectiveness
  • Ensure the PBWM business and function specific taxonomies meet the end-to-end criteria to support capacity planning and strategic decision making across the risk and control and data populations
  • Drives the usage of common taxonomy, standards, procedures, and processes to maintain consistent reporting of staffing capacity
  • Drives the connectivity between staffing assessments, capacity planning and financial planning for PBWM; Act as an intermediary between PBWM, Financial Planning and Analysis, and central Workforce Planning and establish consistency across forecasting methodologies
  • Analyze drivers of significant forecast misses to continuously improve forecasting
  • Develop and implement actions to address remediation of identified skills gaps

Qualifications:

  • 8+ years of experience
  • Should demonstrate a commitment to quality and attention to detail
  • Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
  • Organized and self-directed; able to manage multiple tasks / activities concurrently
  • Critical thinking and problem solving skills
  • Adaptable and flexible; comfortable working under ambiguous, changing conditions
  • Well-developed listening skills and a strong ability to engage across teams
  • Consistently demonstrates clear and concise written and verbal communication
  • Project Management experience a plus

Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree

-------------------------------------------------

Job Family Group:

Project and Program Management

-------------------------------------------------

Job Family:

Program Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

-----------------------------

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs