Payments and Receivables Product Manager - Credit and Liquidity Services SVP-Hybrid

Global Payments and Receivables is a key strength and differentiator for Citi. The Global Payments and Receivables business intermediates and processes flows generated by Corporates, Banks & Financial Institutions and Governments. Global Payments and Receivables products serve market segments leveraging flagship brands and a standardized set of capabilities. Citi has been investing in developing new product offerings to enable our clients to pay and receive 24*7 and at scale.

Citi's goal is to provide our clients with superior experience and innovative product and solution sets that maximize Citi’s penetration of payment flows. Citi is uniquely positioned through its global capabilities and geographic reach to deliver on this opportunity. Citi is the market leader in Global Payments due to its ability to deliver in over 145+ currencies, its in-country presence in 95+ countries, and its strong regional solution sets.

The Position

This position will be responsible for developing a business strategy and governance process to enable the Payments and Receivables business meet its obligations under the Wholesale Credit Program and related activity. The position will ensure that Credit/Liquidity/DDA solutions for payments and receivables have a consistent unified approach. The position will report to the Global Head of Credit & Liquidity Services

The position will support global, regional and local product managers to execute key strategic solutions related to Credit/Liquidity/DDA ensuring design, development, and delivery of consistent solutions globally.  The incumbent will drive the strategy, act as lead and single point of contact for payments and receivables vis a vis Credit/Liquidity/DDA stakeholders and Operations, ensure agreement on priorities, and maintain effective governance.

Responsibilities

The position will ensure a coordinated, prioritized approach to address P&R's responsibilities under the WLCR program defining and deploying capabilities in coordination with global, regional, and local and Credit/Liquidity/DDA Risk Management, operations, technology, and product managers.

Key objectives:

• Governance:
  • Maintain a well-coordinated and agreed set of priorities and act as single point of contact with Credit/Liquidity/DDA Risk Management team, their technology, and Operations.
  • Work with Credit/Liquidity/DDA and technology teams on solution design, implementation tactics, and schedule of deliverables keeping in mind a future proof/strategic approach to solutions and connections.
  • Manage and communicate to stakeholders and leadership the Credit/Liquidity/DDA connection roadmap, book of work, and status.
  • Define business solutions, rules, and data requirements for Credit/Liquidity/DDA related functionality:  Facilitate and lead strategy and requirements discussions with stakeholders to define solutions.  Develop and maintain best practices and lessons learned to improve delivery and ensure consistency.
•  Credit capabilities
  • The incumbent will be act as overall product manager across all payment products for DOL monitoring, management, setting business processes and standards and implementing product strategy.
  • Work with stakeholders to define and implement solutions that improve processes, optimize credit and reduce the cost to manage DOL using data science tools.
• Liquidity capabilities
  • Ensure there is an agreed strategy and roadmap to connect payment processes to client liquidity management systems and support efficient management of bank liquidity
  • Work with liquidity management teams to build analytics to improve predictability of funds usage, forecasting client needs across currencies and geographies.

Experience, Skills, Qualifications:

• Prior product development and management experience with significant senior exposure demonstrating
• Familiarity with methodologies to improve Credit and Liquidity monitoring and analytics
• Understanding of payment processing end to end for key methods: RTGS, ACH, X Border, etc.
• Ability to operate at different levels: to analyze issues, dissect processes, synthesize solutions, develop themes, understand risks, translate lessons learned into actions, and quantify benefits.

Attributes for success include thought leadership, openness of mind, willingness to challenge and go against the norm, close attention to detail, a very disciplined and transparent approach to manage a complex portfolio, and excellent communication skills at all levels.

Bachelor’s degree required.   Graduate degree preferred.

Location: New York / London

Level: C14 - SVP

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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