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Learning & Development Strategy & Communications Project Manager

Job Req ID 21308287 Primary Location New York, New York Job Category Project and Program Management
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Citi Learning drives business performance by connecting employees with relevant and innovative learning experiences when and where they need them.

This person will support Citi’s Chief Learning Officer (CLO) and the Citi Learning function, reporting to Citi Learning’s Chief Administrative Officer.  This role will advise on and execute against multiple strategic initiatives and priorities across the Learning function.  The candidate will be highly organized and motivated with demonstrated successes in managing complex organizational initiatives.  He/she will implement and manage a multi-channel communication strategy to drive engagement within the function and aid in building Citi Learning’s brand externally. He/she will need to create the relevant project planning documentation associated with driving priorities and meetings forward.  He/she will be responsible for delivering regular status reports, executive level dashboards and presentations to a variety of audiences across HR.  He/she should have excellent interpersonal skills and work constructively with people across all businesses and regions to facilitate project deliverables.

Key responsibilities include:

  • Serve as a thought partner to the CLO , driving strategy, communications, and ad-hoc special projects
  • Assist with the prioritization, planning, organization and implementation of Citi Learning’s priorities and key objectives
  • Manage the creation of Citi Learning executive level presentations, agendas and materials, for both internal and external uses
  • Oversee agendas and materials for the CLO’s Staff and Operating Committee meetings
  • Work with global and regional stakeholders to ensure alignment across key initiatives and projects across the function
  • Project manage certain workstreams and special projects aligned to the function’s key priorities, monitoring progress, accountabilities, and making adjustments as necessary to ensure successful completion
  • Develop, implement and drive a function-wide communication strategy, utilizing all communication channels, both internally and externally
  • Oversee Citi Learning communication processes and procedures, and serve as main point of contact and partner to Global Public Affairs


  • Undergraduate degree required, HR preferred
  • 5+ years experience in project management, communications or related field in global environment with complex stakeholder group
  • Ability to collaborate and influence internal stakeholders at various levels in a matrixed environment
  • Ability to create high quality executive level presentations, telling compelling stories using qualitative and quantitative data
  • Excellent analytical, critical thinking and problem-solving skills with attention to detail
  • Strong verbal and written communication skills
  • Capable of performing effectively in complex situations with limited guidance
  • Results oriented and ability to manage multiple concurrent projects
  • Ability to adapt to rapidly evolving and changing priorities; resilient and flexible


Job Family Group:

Project and Program Management


Job Family:

Project Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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