ICM Transformation - Loan IQ Project Manager (Hybrid)

Function background / context:

The Institutional Credit Management (ICM) team is a critical component of Citi’s First Line of Defense for wholesale lending and counterparty credit risk.  ICM partners with businesses Citi-wide to ensure we have best-in-class risk and control capabilities.  ICM also plays an important role in Citi’s Transformation efforts by helping to drive a Citi-wide focus on wholesale credit risk management. Through ongoing investment in processes, controls, systems, and governance, ICM continues to further embed consistency and best practices across Citi, driving closer alignment between our business and regulatory goals. 

The Lending Transformation Program (LTP) is a key initiative within ICM.  The goal is to transform the end-to-end wholesale lending process which will consolidate all remediation efforts for loan product processing and establish a consistent target operating model with a focus on improved processes, controls, and enhanced technology to achieve best-in-class processing capabilities to support our client franchise.

ICM Lending Transformation is looking for highly skilled and dynamic Project Manager(s)to lead key workstreams within the overall a key transformation program, Loan IQ. Detailed knowledge of wholesale lending and technical project management is a pre-requisite, having previously managed large-scale system implementations.  Role includes resource management and budgeting, plan development and tracking, issue identification and escalation, preparation of materials for senior leadership, leading governance meetings, and internal and regulatory communication.

Key Responsibilities:

• Partner with Technology, Operations, and other key partner groups to establish delivery timelines across key program initiatives and manage the end to end execution throughout the agile lifecycle

• Establish a culture of accountability and rigorous timeline management across key technology and business deliverables 

• Develop, manage and oversee execution of detailed project plans across numerous stakeholder groups

• Partner with Technology and Operations to establish key program milestones including producing all key program reporting to senior update forums

• Identify, manage and drive remediation of risks or issues that may impact overall delivery timelines

• Ensure timely project tracking, status reporting and escalation

• Partnership with program governance lead to ensure material accurately reflects the current status of the program

• Maintain project plan and ensure appropriate change management approvals

• Develop and maintain RAID logs and general issue management, with appropriate escalation 

• Oversee program communication including internal stakeholders and regulatory updates / communication

• Establish strong relationships with stakeholders across Citi at all levels, businesses, and locations

• Appropriately assess risks when making business decisions, using sound ethical judgment, while complying with both Citigroup policy and applicable laws, rules, and regulations

Qualifications and Competencies:

• 5+ years’ experience in project management and business analysis

• 7+ years’ experience in Financial Services industry; wholesale lending experience

• Loan IQ platform expertise, with strong preference of migration and/or new implementation experience

• In-depth understanding of Systems Development Life Cycle and Agile waterfall methodologies

• Excellent oral and written communications skills; must be articulate and persuasive.

• Prior experience as a technical project manager for large-scale system implementations

• Bachelor’s degree required; Master’s degree preferred

• Should demonstrate a commitment to quality and attention to detail

• Ability to drive change and effectively manage projects and stakeholders

• Strong organizational leadership and influencing skills

• Proactive, 'no surprises', approach in communicating issues/requests

• Capable of prioritizing and multi-tasking in a dynamic environment

• Strong business analysis, problem solving and analytical skills

• Keen sense of urgency and eagerness for ownership

• Works well under pressure and in tight deadlines

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