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ICM - First Line Risk Officer - Policy Governance and Engagements Lead

Job Req ID 22434726 Primary Location New York, New York; New Castle, Delaware Job Category Risk Management
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ICM - First Line Risk Officer - Policy Governance and Engagements Lead

Department Overview

Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new business unit in the 1st Line of Defense, to house and consistently manage Credit Risk activities performed across its Institutional Client Group (ICG) organization.


Institutional Credit Management (ICM) has been established with the objective to provide an integrated “end-to-end” credit underwriting, identification, measurement, management and monitoring for wholesale credit businesses across the enterprise. ICM operates within 40+ jurisdictions globally.

This role will report into the Policies & Reviews Lead (C15) and will manage a number of critical projects in establishing adequate governance or enhancing the businesses control framework in order to ensure compliance with internal policies and standards but also with external regulations.


This will primarily include supporting ICM's engagement with the various internal policy and regulations groups to ascertain applicability and assess any control gaps, as well as with Internal Audit and Compliance Assurance teams during their reviews to ensure due process is followed and control gaps are factually accurate.


This is an exciting opportunity for a motivated professional with strong understanding of risks and controls and a keen interest in establishing robust processes and contributing in ICM’s strategic objectives.

The incumbent will be working closely with first, second and third line teams across ICM and ICG.

Key Responsibilities:

  • Proactively engage with relevant internal stakeholders in order to assess and advise on the applicability and impact of Regulations, Citi policies and standards across processes and activities of the ICM function on an ongoing basis.
  • Partner with MCA and CAP teams to advice on the creating new of enhancing existing controls for ICM (e.g. Conduct Risk controls, Supervisory attestations, Business Control reviews, etc.) in line with applicable frameworks, policies or standards.
  • Engage with Citi’s Compliance teams specializing in regulations to coordinate applicability requests for ICM
  • Engaged with Citi’s policy teams and attend in all policy making / review forums across ICG to identify policies impacting the department, critically assess impact and structure appropriate responses
  • Engage with the Internal or External Audit, Compliance Assurance as well as other Control teams to coordinate key areas of execution, ensure factual accuracy of findings, advise on appropriate remediation plans and ensure overall quality of remediation.
  • Partner with RCSA/MCA and Issue management teams to ensure ICM related findings of high severity are appropriately vetted during their closure phase to ensure risk mitigation.
  • Engage with the Regulatory team for the preparation of the overall response to exam requests and timely submission of exam related deliverables.
  • Attend governance forums and take ownership of submissions, minutes and follow-ups
  • Proactively work with the department's controls and transformation teams to implement changes required by incoming policies
  • Feed into the department's governance structure

Experience and Skills

• At least 6 years’ experience in a business risk & controls, corporate governance, or assurance domains.
• Proven experience in interacting with 2nd and 3rd lines of defence such as Compliance, Operational Risk Management (ORM), and Internal Audit (IA) teams. Experience in external audits preferred.
• Proven experience in critically interpreting regulations/ policies/ standards and converting them into logical procedures and control documents.
• Experience in Wholesale Credit is preferred.
• Strong problem solving skills; ability to think strategically, apply professional judgment and critically access or challenge the ‘status quo’.
• Excellent written and verbal communication skills; ability to lead multiple projects, multitask and deliver results against agreed deadlines.
• Interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations
• A proactive and “no surprises” approach in communicating issues
• Range of experience demonstrating flexibility in skillset and approach

This position is not eligible for visa sponsorship.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Controls

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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