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ICG Risk and Control – Transformation - Booking Controls SVP

New York, New York

Job Req ID 22498181
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Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration
  • Credible Challenge
  • Risk Management
  • Data and Results Driven
  • Accountable
  • Adaptable



Citi, the world’s leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Institutional Clients Group (ICG) Risk and Controls Transformation spans all the ICG Business Areas, responsible for delivery of strategic regulatory and controls initiatives.

The ICG Risk and Control Transformation (Booking Controls) Senior Vice President reporting to the ICG Booking Lead will engage with transformation teams across the ICG businesses and 2nd LOD to establish and oversee a formal end to end Booking Control Program specific to ICG. The individual will interact across various legal entities, businesses, to manage underlying drivers, analysis, and facilitate the delivery of risk and control solutions. The solutions are anchored to internal requirements, regulatory commitments and industry best practices related to Booking Controls.

Key Responsibilities:

  • Oversee the stand up of an end-to-end Booking Control Program partnership with ICG Risk and Controls Transformation Program Team
  • Oversees forecasting, directing and management of day-to-day activities of running a newly developed ICG wide Booking Control program
  • Ensures Booking program plans meets ICG Line of Business needs
  • Responsible for various streams within the Booking Program including
    • ICG and 2nd LOD stakeholder management
    • Increasing business understanding and engagement of the ICG Booking Controls Program
    • Coordinating funding and resourcing for the program in conjunction with the ICG Lead
    • Escalation management of Booking program risks to the ICG Head of Transformation
  • Support transformation initiatives required to control key operational risks across lines of business, functions and locations related to ICG Booking Control remediation.
  • Work with specific stakeholders across lines of defence and end-to-end functions to define minimum control standards expected of business lines and assist with implementing risk based enhancements.
  • Work with Finance to assist with updating Booking Control Policy to include minimum control expectations.
  • Run specific projects and initiatives related to Booking Controls, delivering end-to-end, sustainable outcomes for the impacted lines of business and locations.
  • Support program governance, oversight and monitoring in accordance with Citi and ICG Program Management Policies and Standards for the ICG Risk and Controls portfolio, and specifically the Booking Controls remediation.
  • Monitor and manage program risks, issues, assumptions, and dependencies.
  • Produce end-to-end program plans and tracking of progress and changes.
  • Create stakeholder communications.

Additional Job Description:

The role will need to be familiar with Citi Booking Control Policy and Standards and be versant in Risk and Control governance and execution. The candidate will identify and resolve Booking Control program risks/issues

Qualifications and skills:

  • Minimum 8 years’ experience within large Financial Services organisations, preferably in Markets Risk and Control
  • Fluent in program management methodologies, frameworks, processes, tools and industry best practices.
  • Detailed experience in Project Management, where Risk and Control expertise is essential, with a focus on Business Processing Risk and/or Booking Controls preferred.
  • Able to provide leadership and influence in a matrix organization.
  • Capable of prioritizing and multi-tasking in a dynamic, fast paced environment.
  • Analytical and problem-solving skills and application to improved quality, controls, and efficiency
  • Relevant leadership experience within a first line risk / operational risk, control or compliance function
  • Strong senior stakeholder management and communication across multiple businesses, regions and functions.
  • New York based role
  • Hybrid work schedule - 3 days a week in the office/2 days remote

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Success Stories

Usman B.

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Risk & Controls Transformation Lead
New York

Cynthia D.

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Mexico Transformation Head

Dan F.

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Data Operating Model and Governance Program Lead
New York


Shahzad A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Data Tooling and Capability Head

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