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Global Data Product Manager, Global Custody and Fund Services

Locations: New York, New York, Boston, Massachusetts Job Function: Product Management and Development Employee Status: Regular Job ID: 20161273


Working across business, operations and technology, the data product manager will be responsible for the governance of data across the business and data architecture and the consequent delivery of quality data to clients and internal users.

Job Background / Context:

  • Citi is driving a period of sustained change in a complex and challenging market environment.  This role entails focus on one of the major initiatives in Global Custody and Funds Services (CFS) to drive our data and digital strategy  
  • Our CFS strategy is to be the best in class across the key CFS services of Custody, Fund Administration, Middle Office & data delivery & reporting. The ethos is to leverage and configure state of the art technologies and advanced techniques to deliver the strategic data and client servicing model.  
  • The role will be central to the delivery of the data & digital strategic program and the success of the adoption

Principal Accountabilities:

  • Implement a data stewardship and governance framework across operations, product and technology with the objectives of ensuring accurate and consistent data being provided through the digital delivery channels
  • Implement metrics and controls to ensure identification of inconsistencies and inaccuracies which require rectification within the relevant upstream teams, either systemically and/ or procedurally
  • Monitor exceptions to ensure resolution within the upstream teams
  • Where new data requests are made, undertake analysis to identify optimal source(s) of the data
  • Further develop and socialize clear principles of data governance and ensure adherence against throughout the broader organisation
  • Ensure maintenance of data lineage and metadata to accompany delivery of data to various consumers of data
  • Facilitate clarity on prioritisation for current data strategy milestones and objectives
  • Ensure full understanding of any transformation and/ or calculation requirements and adherence with principles in the architecture and processes
  • Ensure data strategy components are effectively integrated to effect business and operational change
  • Ensure robust communication channels with key stakeholders and that delivery expectations are effectively managed and understood
  • Provide clear communication to program on risks, issues and associated impediments to development and delivery milestones


  • Proven track record in successful data programs which span different domains and jurisdictions
  • Experience of analyzing data sets and providing full data framework to ensure success
  • Experience in change management whereby cultural change and broad adoption of  new data governance processes has been successful across a broad audience
  • Background in financial services focusing on asset servicing including custody and Fund services
  • Able to facilitate a ‘one team’ approach to development/delivery across business and technology
  • Strong management of  expectations and communicate to senior stakeholders

Education Qualifications

Graduate Level (in Finance, Commerce or Equivalent Discipline) or equivalent Professional Qualification


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


Time Type :


Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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