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Deposit Product Transformation Specialist - Vice President

Job Req ID 21386066 Primary Location New York, New York; Irving, Texas Job Category Product Management and Development
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US Retail Banking group, the Segments & Product Team is responsible for designing and delivering differentiated and competitive value propositions to defined client segments.  These segments include mass market, emerging affluent, affluent, small business and international personal banking.  This team is also responsible for new product development, ongoing product enhancements and ongoing profitability management for deposit and payment products.  The deposit and payment products include, but are not limited to, checking, money market, CD’s, money movement and fund transfer capabilities.  The team provides strategic leadership for Citibank’s consumer products.   

Within that team, the Deposit Product Transformation Specialist is responsible for managing significant Transformation programs as part of the Deposit Transformation team.  This team will fundamentally change the way we engage with our clients. This team will be responsible for the redesign of Citi’s deposit system and simplification of the product offering and as well as supporting other GCB and Citi-wide initiatives to build a better bank. 

This position will report to the Deposit Product Transformation Group Head.

This role is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


  • Function effectively within a multi-disciplinary engineering project team and ensure delivery of a process solution that meets the required outcomes and budget.

  • Assess innovation opportunities.

  • Identify new sources of growth, including new value propositions.

  • Optimize business and operating models.

  • Simplify organizational structures.

  • Create industrial-strength franchise processes.

  • Collaborate with business and function managers to identify significant opportunities for revenue growth and cost optimization.

  • Develop compelling executive presentations that recommend and persuade specific courses of action for decision makers.

  • Develop and maintain rigorous project plans and manage tactical project needs, including resource requirements, relationship management, and task management.

  • Develop and share best practices and lessons learned across the enterprise.

  • Performs other duties and functions as assigned.

  • Drive qualitative and quantitative analysis, addressing ambiguity in available data and input.

  • Formulate hypotheses and identify actionable insights that challenge the status quo.

  • Independently develop stand-alone portions of executive documents.

  • Effectively communicate complex concepts to senior executive audiences.

  • Build relationships with and influence senior stakeholders on path forward.

  • Manage small teams, including productivity and business resources, to achieve results.

  • Structure and execute own workstream; anticipate issues and put in place mitigation strategies; see dependencies and connectivity across workstreams.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 6-10 years experience in process engineering.

  • Critical thinking and problem solving skills.

  • Bias for action; track record of driving parts of large scale transformations and/or implementation of high-impact initiatives.

  • Well-versed in a range of problem solving approaches and capable of optimizing techniques to yield the best results.

  • Knowledge of the financial service industry and technology organizations.

  • Ability to travel a proportion of the time.


  • Bachelor’s/University degree, Master’s degree preferred


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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