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Data Operating Model Program Delivery - Project Manager/Business Analyst

Job Req ID 22510536 Primary Location New York, New York; Tampa, Florida Job Category Project and Program Management
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This role will provide support to end-to-end oversight and management of enterprise-wide and cross functional transformation initiatives, ensuring timely issue identification, escalation of risks, and effective remediation solutions. The individual will provide support to complex, global programs  and effectively support successful completion of all programs through management reporting and initiative or program level support.


- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.

- Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function;

- Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.

- Oversees program plans meet business needs as described in the program initiation documents.

- Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

- Creates the program risk management plan.

- Ensures essential procedures are followed and contributes to defining standards.

- Master Consolidated Project Plan Maintenance:

- Maintain consolidated cross initiative (program group level) plans in MS Project

- Ensure quality of data in individuation submissions as well as consolidated plans.

- Ensure compliance with Citi's Transformation Program office guidelines and Citi  Program Management policies and standards and maintain compliance to these policies. 

- Independently drive progress and status reporting processes across initiatives within Data Transformation.   

- Facilitate the collection of status reports and aggregation into required reporting packet for consumption by senior management team and use in various committee meetings.

- Manage the program tracking and reporting processes for the Data Transformation (DGP) including Steering / Operating Committee reporting, Weekly Program Management Reporting

- Manage and provide credible challenge to program/project plans, risks, issues and changes

- Review status reports submitted for relevancy, correctness, and provide challenge to content with the submitter to enable quality reporting.

- Analysis - Analyze documentation, data and metrics provided to identify risk, performance and quality issues and significant variances and trends and develop reports for senior management.

- Provide written and verbal status updates as requested to senior management.

- Act as part of the team to support project and program activity, governance and reporting.

- Risk management- Proactively review plan content and changes to aid in identification, impact analysis and mitigation of risks and issues

- Maintain portfolio  level view of risk/issue log

- Adhere to Citi approved PM procedures (CPMC) and tools as applicable. Identify and escalate gaps in aligned Projects and Programs.

- Ensure compliance with the PM standard procedures and with all application tools used for program and project management which includes PTS-W and Citi Risk and Controls

- Participate in CPMC communication and training activities and cascade key messages as needed to ensure awareness and understanding of PM procedures and tools within the program team


Job Family Group:

Project and Program Management


Job Family:

Program Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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