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Data Lead for TTS Service and Operations - VP

Job Req ID 22599740 Location(s) New York, New York Job Category Product Management and Development
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Service and Operations Data Lead who will execute on complete service and operations data in the lake, build the complete business data model for this area, bring together data governance and data quality, eliminate EUC, ensuring constant improvement in data quality, data access compliance with Citi’s policies, Regulatory data requirements, adherence to country and Client’s data privacy and consent agreements and respond to consent order data requirements.

Citi is seeking a strong hands-on data lead who understands banks service and operational data to execute on this agenda.  This Data Leader will interface with multiple business stakeholders to understand needs/priorities and pave the path for making sure complete data and business model is engineered and built in the lake, track and eliminate EUC, consolidate tooling’s and develop business KPIs to track progress.


  • Works hand on Treasury Trade Solutions service and operations data, bring it from different sources, check for quality and build and client view or a regulatory view on the data

  • Implement the TTS Producer / Consumer data strategy model and support underlying data management processes - data process mapping, lineage, and data cataloging

  • Act as product owner / manager for Service and operational data foundation, lineage, quality, discovery, and data work to satisfy the regulatory requirements.

    • Work with Service and operational stakeholders, inventory EUC, bespoke metrics and capture requirements for data and use cases

    • Design and deploy datasets that can be leveraged as the single source of truth for all reporting and analytics for regulators, business stakeholders, and client use cases

    • Implement data standards, lineage and cataloguing working with data governance and strategy teams

    • Build the full business data model for service and operations

    • Conceive value-adding insight, predictions, and recommendations to drive growth, optimize profit and returns

    • Develop user/persona focused delivery of insights, that drives usage and impact

    • Work cross functionally with data producing platforms, and Agile SCRUMs of data scientists and tech engineers for conformance and delivery

  • Understand the drivers of business results, develop KPIs and help accelerate outcomes; drive theory to execution with business partners to directly impact results

  • Deliver on consent order data items

  • Unlock new value through data sharing / data exchanges with external clients

  • Continually, succinctly, and clearly communicate progress and results against the data/analytics agenda to stakeholders across the organization

  • Investigate and leverage - Continually “bring the outside in” to learn and deploy best practices from other organizations or industry forum


  • Bachelor's degree in Statistics, Finance, Math, Operations Research, engineering or science or other related fields; Master's is a plus

  • 5+ years experience in related field of financial service and operations

  • Experience working as a product manager or product owner, leading Agile teams for data/analytics outcomes

  • Hands on experience working with large volumes of data and strong understanding of data analytics - traditional business analytics and modern data science techniques

  • Familiarity with Data management and modelling concepts, canonical Data models

  • Experience in leading the designing, developing, or managing Data / analytics solutions

  • Can understand business needs and translate into data needs, analytical execution, including the supervision and review of the analysis, with a critical eye

  • Can innovate new use cases and evaluate business impact

  • Can interface with technology to create user stories plan and groom Agile sprints

  • Experienced in Big Data & Analytics Technologies is a must such as Python, Spark, Hive, Impala, MicroStrategy, Tableau, etc…

  • 7+ years relevant experience in the industry for critical data elements, conformance and hands-on building holistic datasets for business analytics

  • Project Management Skills preferred

  • Strong experience in with Data Domains & Governance, Data Mining, data ingestion & conformance, data catalog and data privacy.

  • Proficiency with Microsoft Office suite of products - Word, Excel, PowerPoint, Project, Visio, Outlook (5+ years)

  • Cloud experience would be preferrable

Personal Skills:

  • Self-motivated & accountable – Have a ‘Can do’ and ‘Get it done’ attitude – do whatever necessary and take full ownership of delivery

  • “Product” mindset focused on users, pain points and value-creation delivering solutions

  • Product Management Skills, ability to lead cross functional teams towards a common vision

  • Superior communication skills – able to clearly articulate complex strategies/techniques and ideas, in both oral and written form, to senior management, with associated poise

  • Execution oriented – doesn’t remain in the theoretical; is able to make choices/decisions in the name of delivering rapid business impact

  • Collaborative – Possess strong collaboration and influencing skills to effectively lead cross-functional teams to drive deliverables, projects and engagements to completion

  • Bias for change – actively seeks out ways to improve processes, people, etc.

  • Influencing skills – able to influence outcomes without necessarily direct authority; experienced in navigating large complex organizations to achieve results


Job Family Group:

Product Management and Development


Job Family:

Product Development


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Salary Range:

$125,540.00 - $188,310.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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