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Corporate Communications Manager, VP

Job Req ID 21256128 Primary Location New York, New York Job Category Communications and External Relations
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About the Team
The Business and Corporate Communications team is a nimble team within Global Public Affairs that covers a broad scope of responsibilities in a dynamic and fast-moving environment. The team is responsible for designing and driving communications efforts that span executive communications, quarterly earnings, sponsorships and corporate social responsibility as well as our lines of business and functions. Within Citi the team works with a wide range of internal partners, including senior leadership, and coordinates closely with other members of the Global Public Affairs team around the world.  Members of the team also serve as company spokespeople to media and regularly engage with a variety of other external stakeholders. The team is also responsible for leading colleague communications across the firm.

This is a high energy, hardworking and affable team that values colleagues who anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards and deliver a thoughtful work product.  We operate with a client service mindset and always strive to bring an energetic and fresh approach to our work. This role reports to the Senior Manager of Corporate Communications.

About the Role

This role will be a key member of the Business and Corporate Communications team and will help manage high visibility work that supports partners across the organization, including the c-suite. The Corporate Communications Manager will play a pivotal role in shaping executive communications, while also building and executing multi-faceted campaigns across the branding, sponsorship and consumer spaces. 

Primary Responsibilities:

  • Help develop and support c-suite communications and strategy as the firm embarks on a transformation effort
  • Grow our CMO’s executive communications and thought leadership platform through traditional media outreach, speaking engagements and social media support
  • Guide strategy and execute integrated, external communications in support of key branding and sponsorship programs including advertising campaigns, branded content partnerships and our corporate sponsorships
  • Partner internally with Global Consumer Bank marketing and business leads to elevate and highlight interesting stories and insights using social media and other engaging channels
  • Assist in issues management and crisis communications on issues with potential reputational impact
  • Support members of the Corporate Communications team in preparing briefing and research material for senior executives
  • Develop a range of communication materials including press releases, media statements and social media posts, and work with stakeholders internally and externally to develop and approve content
  • Develop creative stories for trade and industry publications and drive executive visibility
  • Own and manage relationships with the media and relevant thought leaders, and cultivate partnerships with industry players
  • Monitor media trends and social media dialogue, analyze and make recommendations for action
  • Use quantitative/qualitative insights to drive decisions, measure success and encourage positive change within the organization


  • Bachelor’s degree in Communications or related field
  • 5+ years’ relevant work experience, within a global company or agency highly preferred
  • Track record of success in delivering high quality work in a fast-paced and dynamic environment
  • Experience working in a role with a robust digital or social media component
  • Experience managing c-suite executive(s) communications strategy
  • Confidence interacting with members of the news media
  • Ability to work well under pressure with a strong record of sound decision making during time of crisis
  • Takes initiative, anticipates next steps and sets high standards in all he/she does
  • Team player with the confidence to take the lead when necessary while remaining flexible to support team members as needed
  • Bold, creative, thoughtful approach to work product and regularly brings forward new ideas
  • Persuasive when presenting to larger groups or in regular meetings, both internally and externally
  • Exceptional attention to detail
  • Integrity, maturity, dependability, and a positive professional attitude
  • Strong organizational and project management skills
  • Superior writing skills
  • Experience using Adobe Creative Suite a plus


Job Family Group:

Communications and External Relations


Job Family:

Communications Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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