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Communications Lead - Wholesale Lending Transformation

Job Req ID 21329938 Primary Location New York, New York Job Category Communications and External Relations
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Institutional Credit Management at Citi was formed to transform the way we execute on one of our core capabilities, Wholesale Credit. By joining this team, you will have a hand in the future of institutional banking, helping Citi finance and manage some of the largest transactions in the world efficiently and safely. We work across all areas of the business, including banking, risk, operations, and technology, for products spanning investment banking, commercial real estate, trade services, private banking, and commercial loans.  This is an opportunity to work with some of the top leaders in the business and drive change across a global organization.
This organization serves as an agent of change across multiple business lines. Effective, engaging and constant communication are key to our success. In this role you will act as the central communications lead, collaborating with senior leadership and cross functional teams to develop clear and engaging materials which communicate our strategy, decisions, and progress. You will develop executive presentations for senior leadership covering ongoing program communication, town halls, training, and official process documentation. You must be able to understand the overall program, the message which needs to be communicated and determine the best messaging, medium, and format to get there. You will work closely with leadership to refine and create presentations which represent the Wholesale Lending Transformation to the wider organization.   
You will be supported by the partnership of our global team and the surrounding wholesale lending franchise.

Key Responsibilities:

  • Craft executive presentations, in line with Citi standards, which engage and inform audiences effectively. 

  • Collaborate with senior leadership on appropriate messaging for announcements, presentations, summaries, and other forms of communication. 

  • Refine existing presentations to make them visually appealing and key messages clear. 

  • Assess project plans and initiatives to identify key communication milestones. Develop and implement communication plans accordingly.

Role Requirements:

  • Exceptional collaboration and communication skills. Ability to interpret the intentions of leadership into effective presentations, both verbally and visually. 

  • Excellent intuition and planning skills around the communication needs of a particular program. Anticipate and prepare for scenarios where additional communication is needed. 

  • Experience in marketing or communications in a corporate setting

  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate

  • Expert in MS PowerPoint and other visualization tools.

  • Submission of a sample communication is strongly encouraged


  • BA/BS required. MBA/MS preferred


Job Family Group:

Communications and External Relations


Job Family:

Communications Management


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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