Commercial Cards, Product Development and Data Governance Lead Specialist - VP

The Product Development and Data Governance Lead Specialist for Commercial Cards is responsible for working with the Chief Data Office (CDO), TTS DGO (Data Governance Office), Business, Global Functions and Technology partners, to ensure compliance with Citi’s Data Governance Policy.  This position will take responsibility for various data governance initiatives as directed by the Commercial Cards Data Governance Officer, which can include: 

• Driving alignment between the CDO and Business / Global Functions understanding of the CDMP, enterprise data standards and definitions

• Quality assurance of the Business / Global Functions execution of change activities including documentation of process flows, implementation of data quality rules, and documentation of system lineage

• Supporting Business / Global Functions in the implementation of enterprise data standards

• Governance of the data management efforts in their assigned Business / Global Functions including remediation of data quality issues through metrics monitoring, quality assurance.

• Identifying gaps in data quality management, and communicating to Business / Global Functions

• Supporting the Business / Global Functions in their understanding of risk, regulatory, and management reporting requirements (i.e., data consumption requirements)

• Supporting Business / Global Functions maintenance of process flows, data quality rules, and system lineage

• Reviewing and reporting on the effectiveness of enterprise data standards, including quality assurance of maintenance of system lineage, data quality rules, data issue remediation

Addition to data governance, the commercial cards global data team is focused on delivering better quality data, which provides actionable insights to clients and internal stakeholders, in accessible formats and channels.  This ensures our clients can manage their card programs to meet their organizational goals.

This position will also work on various data delivery initiatives, including internal and external data delivery.  They will also play a role with implementation and technology to assist in ongoing reengineering of the file request and fulfillment process to ensure efficient delivery of files to clients and third parties.  In addition, the product manager will support the ongoing day to day prioritization and coordination of commercial cards file work.

Responsibilities:

• The Product Development Senior Specialist aka agile Product Owner (in A is responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs

• This role executes on the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking

• Identifies, gathers, and organizes client insights, internal innovation ideas, marketplace analyses and trends to drive to new concepts

• Creates a product vision aligned to business priorities and corresponding road-map to delivery

• Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms

• Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community

• Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives

• Manages and implements a wide variety of products and solutions

• Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing

• Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy

• Partners with business leaders and a widely distributed global user community to define and implement solutions

• Creates project plans, business and technical requirements documents for product execution

• Has direct interaction with sales, business managers and technology, to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy

• Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years of related experience

• Intellectual curiosity, analytical and conceptual thinker

• Proactively seeks and develops new opportunities

• Attention to detail and process/analytic mindset

• Ability to build networks and relationships internally and externally

• Familiarity with product development methodologies

• Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access

• Comfortable with performing data investigations that require a high degree of accuracy with tight timescales

• Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets

• Ability to structure and break down problems, develop solutions, and to drive to results

• Process Management knowledge with a propensity for detail and comprehensiveness of content

• Ability to collaborate and clearly communicate with team members of an organization

• Project Management skills with experience leading large cross functional initiatives

• Generation of reports and presentations for management0

Education:

Bachelor's/University degree, Master's degree preferred

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.