Citi Global Wealth Transformation Execution - Risk & Control Program - Director
New York, New York| Tampa, FloridaJob Req ID 22510210
Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!
As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:
- Cross-Functional Collaboration
- Credible Challenge
- Risk Management
- Data and Results Driven
Citi Global Wealth (CGW) is an integration of Citi Private Bank and the Consumer Wealth organization into a single platform enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of CGW, which is to be the leading wealth management provider globally. As we embark on this journey, it is imperative to have a strong Risk & Control framework, supporting this goal through an independent but integral Internal Control organization.
This role is responsible for the oversight, development, and implementation of strategies, initiatives, and action plans to meet CGW’s commitments under the Firm’s Transformation Risk and Control Program, which is focused on meeting regulatory mandates. The role will work with a team of Personal Banking & Wealth Management Transformation leaders, CGW, Chief Administrative Office, Regional and Business leaders to ensure the delivery of sustainable global solutions on-time and within budget.
A good understanding of the Global Wealth business industry, direct competitors' products and services, is also valuable in order to contribute to the objectives of the business. The position also requires a thorough understanding of key regulatory requirements for risk management and broad risk and control expertise in the financial services industry.
This role will report to the CGW Transformation Execution Head and be a key leader within the CGW Transformation team.
Develop and maintain strong working relationships with Business & Function Risk/ Control Leads, Transformation Program Leads and the Regional workstream teams
Work with CGW Transformation Execution Head and PBWM Transformation Risk and Control Head to define scope, target state, and success criteria for Risk & Control transformation programs
Look across programs and initiatives to identify related and interdependent elements and provide recommendations, where needed, for combining or connecting programs and initiatives to achieve greater effectiveness and efficiency
Define program structure and accountability
Develop and execute CGW transformation plans for each Risk & Control program, including definition and timing of workstreams, deliverables and other milestones against commitments, dependencies and staffing
Continuously ensure that programs have clearly identified the required roles and responsibilities and have appropriately identified, and are engaging, all relevant Citi stakeholders with appropriate accountability
Escalate any concerns related to program structure and/or insufficient accountability, as needed
Identify critical interdependencies among programs, drive and accelerate execution and address milestone delays with transparent communication to Program and leadership teams
Ensure closure and change management of program deliverables to confirm quality and adequacy of deliverables against program target state, including coordination with Internal Audit, as needed
12+ years broad experience in transformation roles including managing large complex cross-company transformation programs with an emphasis on Risk & Controls Programs in the financial services industry.
Specific subject matter expertise regarding transformation and risk management disciplines and a strong business understanding of Wealth Management products and services.
Excellent knowledge of the OCC Heightened Standards and other regulatory requirements related to Risk Management for financial services.
Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
Excellent verbal and written communication skills.
Demonstrates consistent track record of having worked as a Program or Project Manager, or delivering large, strategic cross-functional projects
Demonstrated ability to think strategically, analytically, and creatively problem solve
Strong leadership skills and demonstrated ownership of solutions with a proven track record in driving positive and sustained change
Ability to create and articulate sense of purpose and common vision for CGW
Continuous improvement mind-set – assess impact of actions and adjust as needed; simplify and standardize at every opportunity
Understand how your work contributes to other work across Citi / understand downstream impacts of decisions made
Proactively seek opportunities to enhance and strengthen infrastructure and controls in a way that: drives value, enables the build of better product and services and balances risks and returns/growth
Partner across the business in a way that demonstrates collective obligation on managing risk through appropriate controls
Process re-engineering and improvement mind-set with ability to identify and solve for root cause rather than symptoms; address problem solving and opportunities in a holistic way/break down organization silos
Continuously seek out opportunities to improve products and services; learn from mistakes
Empower the organization and employees to execute without oversight
Seek out diverse perspectives and skill sets recognizing that the power of Citi is the sum of its parts
Constructively challenge others at all levels and across boundaries to deliver better results; invite challenge
Fully commit to decisions once made
Be comfortable communicating reality – both positive and negative - honestly, openly and directly
Work across teams and boundaries, regardless of titles and roles, to deliver the full value of Citi to clients
Bachelor’s/University degree or equivalent relevant business experience.
Job Family Group:Project and Program Management
Job Family:Program Management
Time Type:Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the EEO Policy Statement.
View the Pay Transparency Posting
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Join our team
strong diverse employees
Socially minded employees volunteering in communities across 90 countries
Meaningful career opportunities thanks to a physical presence in over 95 markets
We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.
“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”
Risk & Controls Transformation Lead
“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”
Mexico Transformation Head
“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”
Data Operating Model and Governance Program Lead
“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”
Data Tooling and Capability Head
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