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Citi Global Wealth Management (CGW) Chief Administrative Office – Risk and Controls – Monitoring and Testing Lead – Assistant Vice President

Job Req ID 22577918 Location(s) New York, New York; Rutherford, New Jersey Job Category Risk Management
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Citi Global Wealth (CGW) is an integration of Citi Private Bank and the Consumer Wealth organization into a single platform enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of CGW, which is to be the leading wealth management provider globally. As we embark on this journey, it is imperative to have a strong Risk & Control framework, supporting this goal through an independent but integral Internal Control organization

This role is responsible for the execution of monitoring and testing to assess the effectiveness of the controls included within the Manager Control Assessment (MCA). This role primarily supports Citi’s U.S. Consumer Bank Wealth Management business and may be called upon to support other monitoring and testing program within Citi Global Wealth Management.  

Job Responsibilities

  • Design and execute monitoring tests against control activities to assess the control effectiveness.
  • Identify, document, and communicate issues as well as recommending appropriate and pragmatic solutions to risk and control issues.
  • Review and maintain monitoring activities on a periodic basis to ensure they are “fit for purpose” with the activity, risk, and control
  • Timely and accurate entry of all controls monitoring test results into the relevant Monitoring and Testing tools.
  • Summarize Monitoring Results for Assessment Units through monthly reporting.
  • Partner with Business AU Owners, Control Owners, Business Control Heads, and other stakeholders or partners (e.g., Second Line of Defense partners) regarding monitoring design or results, as needed.
  • Identify and escalate emerging risks resulting from controls testing findings and engage with business partners in support of root cause analysis.
  • Partner with relevant teams within CGW Risk and Controls for the set up of new controls and changes to existing controls within the Manager Control Assessment.
  • Continually build best practices and improvements into all aspects of assigned controls monitoring work and tests – embrace learning and translate those learnings into improved tests – e.g., digital monitoring, sample size selection, frequency, evidence-gathering process improvements, etc.
  • Contribute to the development of monitoring and testing processes improvements. the team.
  • Provide support, as and when needed, to other Monitoring and Testing program within CGW.
  • Make use of data from various systems and repositories to develop a thorough understanding of the business area being tested or monitored, including identification of trends, anomalies, outliers and red flags.
  • Develop and maintain effective relationships with business partners, CBORC teams and functional management to ensure availability of accurate and complete information sources
  • Proactively advance the use of computer assisted assessment tools and techniques to drive high efficiency and effectiveness in testing, monitoring, and surveillance processes.


  • Minimum 5 years controls testing or equivalent – in the areas of in-business controls, controls design, controls testing.
  • Strong understanding of risk assessment processes.
  • Advanced skills in MS Excel and MS PowerPoint and MS SharePoint.
  • Excellent organization, communication, relationship building, interpersonal, and time management skills
  • Excellent written and oral communication skills with demonstrated ability to clearly articulate issues
  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. 
  • Strong interpersonal skills for interfacing with all levels of internal and external audit and management.
  • Bachelor’s/ University degree or equivalent experience


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Salary Range:

$95,640.00 - $143,460.00


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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