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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Business Architect Sr. Group Manager (Director) – Target State Process Modelling Lead

Job Req ID 22577860 Location(s) New York, New York Job Category Finance
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Enterprise Architecture is a dynamic strategic organization at the forefront of the Citi Transformation efforts. We act as a catalyst across businesses and functions driving the transformation of Citi into a simpler, customer-centric organization. We are responsible for partnering with business lines and functions in establishing the framework that supports the execution of Citi’s simplification program(s), which include developing enterprise-wide domain taxonomies, publishing standard playbooks and procedures, as well as creating process and design engineering models. We also provide the businesses and functions with ongoing governance, program oversight, metrics and reporting to ensure consistency, control, and accountability as it relates to the program. We partner with the business to develop the frameworks that are the foundations of everything we do.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

This is a role within the Enterprise Architecture team supporting the execution of CEAM (Citi Enterprise Architecture Methodology) across the organization.  It is an opportunity to support the organizations immediate and long-term transformational activities impacting all sectors within Citi to:

  • Leverage CEAM to provide a framework to review transformations /projects across the enterprise through a common set of architecture principles and consistently monitor key architectural metrics across the enterprise.
  • Maximize straight-through processing and minimize manual inputting and adjustments
  • Simplify and consolidate applications with common functionalities, eliminate disparate systems and strengthen data quality controls.


  • Act as a champion, educator, and envoy of the Citi Enterprise Architecture Methodology (CEAM) and its adoption across the organization
  • Build a thorough understanding of CEAM, including enterprise-wide business process, function, and data Controlled Vocabularies, and the alignment to CEAM artefacts and activities
  • Responsible for Target State Process Modeling activities including:
    • Work with Process owners and Business Architects to create process models that represent conceptual target state and form the blueprint for implementing technology and uplifting controls associated with processes.
    • Document each business process in the target state, capturing the key steps (functions) in the process, the expected controls and data flows using appropriate taxonomies.
    • Manage change control and attestation processes to ensure artefacts are current
  • Actively mitigate delivery risks and resolve critical issues and execute against multiple contending priorities simultaneously
  • Directly manage staff, responsible for performance management and staff's career planning & development


  • 15+ years in the financial services domain
  • Experience managing matrix teams of senior technical & non-technical experts working on complex and cross-functional projects ideally at an enterprise scale
  • Ability to think abstractly and bring clarity to challenging problems
  • Ability to inspire, empower, and lead a team of senior employees with demonstrated experience in driving positive and sustained change
  • Outcome oriented with a successful track record of delivering business process improvement outcomes demanding cross-functional collaboration and change to enterprise information architectures
  • Ability to effectively deliver under time pressure, clarifying ambiguity as needed to deliver against expectations
  • Strong communication skills (verbal, written, interpersonal) which enable engagement and influence of stakeholders at all levels within the organization and in particular the ability to synthesize key messages and “storytell”
  • Familiarity with technologies, concepts, and best practices employed in modern enterprise business architectures
  • Advanced MS Excel, MS PowerPoint required


  • Bachelor's degree in business / finance / engineering (or a related discipline)
  • MBA or advanced degree in Finance / Economics / Accounting preferred


Job Family Group:



Job Family:

Business Architecture & Transformation


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Salary Range:

$170,000.00 - $300,000.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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