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TTS: P&R In Business Risk (VP) - New York, NY

Job Req ID 22450768 Primary Location New York, New York Job Category Risk Management
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The P&R In-Business Risk Manager is a specialist who supports the Payments and Receivables Risk and Control environment.  This role plays a key role in managing and mitigating operational, compliance and regulatory risks, and executing risk and control responsibilities for the business as a First Line of Defense function. 

The P&R In Business Risk team is responsible for establishing, running, and continuously enhancing the Business’s IBC control program in compliance with the global TTS program, and includes the following key responsibilities and activities:
1.    In Business Controls Governance
2.    End-to-end Process Management across all risk and control processes and initiatives (including Third Party and Inter-affiliate) 
3.    Issue Escalation and Socialization
4.    Manager’s Control Assessment (MCA) Oversight and Quality Execution
5.    Issue management and Corrective Action Plan (CAP) Coordination, Monitoring and Escalation 
6.    Risk and Control Project Management 

This role has responsibility to work with the P&R business lines (global and regional), regional and global In Business Risk teams, TTS Partner teams (Operations and Technology) and second line partners (Risk, Compliance, ORM) on risk, compliance and control matters to support a framework that enables effective risk and control management across the P&R Business.     

Key Responsibilities:

  • End-to-end Management of NPAC and Product Risk

    • Support SVP in the overall management of Product, New Product/Capabilities and Business Practice Reviews

    • Advise product teams on risks introduced by new product/capabilities and proactively identify needed controls

    • Provide oversight and management of the Annual Product Approval Program (PAP)

    • Provide coordination and tactical support for New Product Approval Committees (SIRR/NPAC), including resolution of pre- and post-launch requirements/conditions.

    • Maintain product inventory/pipeline

    • Track progress and drive execution of due diligence and ongoing requirements for third parties/vendors supporting Global P&R Products, inclusive of non-traditional third parties (e.g., FMI/Agent Bank Alternative Control Frameworks (ACFs))

  • Contribute and prepare materials for various risk and control committees, management meetings, forums and working groups

  • Advise business partners and provide preparation and coordination support in connection with Internal Audit (IA) and Regulatory reviews/attestations that impact Global P&R products.

  • Provide ad-hoc support for the implementation of complaints management program, process enhancements, control improvements, and best practices resulting from engagement with the Global In Business Risk/ IBC team, risk pillar SMEs as well as Policy and Program revisions

Skills and Experience:

  • Minimum 8 years in the Financial Services industry

  • Knowledge of TTS business and products preferred

  • Experience in an Internal Audit, Risk Management, Control Management or Compliance related role preferred

  • Ability to build rapport and work closely with key stakeholders and partners within and outside the business

  • Ability to multi-task and manage concurrent projects and deliverables

  • Self-starter who can work independently with high attention to detail.

  • Risk-based thinking and analytical mindset

  • Comfortable challenging the status-quo and making recommendations

  • Comfortable navigating complex organizations

  • Excellent communication skills (written, verbal and interpersonal)

  • Excellent Microsoft Office skills and be an advanced user of MS Excel. 


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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