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Project Management Lead- Technology & Data Transformation

Job Req ID 22460446 Primary Location New York, New York; Tampa, Florida Job Category Project and Program Management
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The role will serve as a Project Management Lead who will collaborate with broader ICRM teams, business partners, technology, and global functions to drive implementation of strategies and action plans to meet Citi ICRM mission requirements, consistent with Citi’s risk appetite and per the Compliance Transformation Action Plan.The Project Management Lead is responsible for management of complex and critical strategic control projects for end-to-end delivery of services to one or more business / geographies.Excellent communication skills are required to direct and negotiate internally, often at a senior level.This person will be responsible for managing project plans, managing risks and issues, conducting status reporting, and facilitating execution of project work.As a representative and extension of the Citi ICRM brand, this person will be required to enhance the safety and soundness of Citi by developing trusted networks, engaging in information sharing and best practice evaluations. 


  • Manage Compliance Transformation projects end-to-end, through to recognition of success criteria and with alignment to ICRM goals.
  • Facilitate workshops and working group meetings involving Senior Management.
  • Ensure that end-to-end impacts of changes being implemented as part of projects are understood, resourced, and prioritized.
  • Manage project communications across stakeholder groups, including preparation and submission of status reporting.
  • Partner, collaborate and work with stakeholders across Citi functions / businesses.
  • Lead identification of issues and drive corresponding solution plans with relevant stakeholders.
  • Achieve successful execution of projects on time, with quality and within budget.
  • Interface with Internal Audit and facilitate reviews and validation of program deliverables and milestones.
  • Manage and track project progress and appropriate management of risks, issues, dependencies and changes.
  • Ensure program adherence to Citi’s PMO standards, procedures, and other best practices.


  • 6-10 years of Project Management experience in a highly regulated environment (e.g., within Compliance, Legal, or other control-related function within a financial services firm, regulatory organization, or Legal / Consulting firm)
  • Highly motivated, strong attention to detail, team-oriented, and organized
  • Excellent written, verbal, and analytical skills
  • Demonstrated success in managing highly complex project management activities with agility and a sense of urgency
  • Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive solutions to resolution with senior stakeholders
  • Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
  • Ability to challenge business management and escalate issues when appropriate
  • Strong track record of effectively assessing and managing competing priorities and being comfortable acting as an agent for positive change with agility and flexibility
  • Ability to quickly pivot and get up-to-speed on key remediation efforts
  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views
  • Role model for and driver of a culture of ethics, learning and accountability; positive, can-do attitude, action and results-oriented, decisive, and willing to take control of a situation when required; trusted advisor with sound judgment even when operating under pressure or significant stress.
  • Proficient in MS Office applications, including Microsoft Project, Excel, and PowerPoint
  • Preferred: Project Management certifications (e.g., PMP); knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls


  • Bachelor’s/University degree, Advance degree (e.g., Master's, JD) considered a plus


Job Family Group:

Project and Program Management


Job Family:

Project Management


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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