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Program Manager

Job Req ID 22464431 Primary Location New York, New York; Irving, Texas Job Category Project and Program Management
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The Senior Program Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise.

Responsibilities:

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Manages one or more teams.
  • Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness.
  • Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
  • Oversees program plans meet business needs as described in the program initiation documents.
  • Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
  • Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
  • Ensures all areas of the program are appropriately staffed. Monitor program commitment from those assigning resources.
  • Inspires the team to work collaboratively to achieve superior results.
  • Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
  • Creates the program risk management plan. Work with procurement team to create, administer, track, and eventually close program contracts.
  • Directs area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.
  • Ensures essential procedures are followed and contributes to defining standards.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 6-10 years of project management/program management experience
  • Experience working on large Digital transformation programs
  • Strong communication and diplomacy skills are required to persuade and influence others; may negotiate with external parties.
  • Demonstrates the link between team objectives and longer term success of the organization
  • Experience with working with teams leveraging an agile methodology
  • Strong PowerPoint skills, MS Project, and Excel skills
  • PMP, PgMP and/or MBA are a plus

Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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