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VP / Cross Border Data Clearance - Privacy Business Relationship Services (PCRS) Relationship Manager

Job Req ID 22438726 Primary Location New Castle, Delaware; Tampa, Florida; Belfast, United Kingdom Job Category Compliance and Control
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Privacy Client Relationship Services (PCRS) team works with a diverse group of stakeholders around the world to ensure the protection of Citi’s data. Citi is looking for a Relationship Manager to drive its privacy strategy by supporting and creating relationships with Business contacts during initiative onboarding.

The PCRS team is part of Citi’s Cross-Border Data Clearance (CBDC) unit within EO&T’s CAO organization, which is responsible for facilitating a compliance review of data transfer requirements.  Located in Tampa, Delaware or Belfast, the PCRS Relationship Manager will interact daily with initiative owners/stakeholders to collaborate on the design, development and review of global strategic initiatives’ due diligence driven by data privacy processes, standards, and procedures globally.

The ideal candidate will have strong  knowledge in one or more of Citi’s lines of business, ability to gather and analyze metrics and a proven record of addressing and managing varied volumes of work autonomously. 

Key Responsibilities Processes and Activities:

  • Interface and guide internal Citi Businesses (Consumer, Institutional, Global Functions) during initiative on-boarding into an automated workflow application adhering to and improving upon required documentation standards.

  • Develop metrics to track, demonstrate and expand upon the compliance to privacy, outsourcing and bank secrecy laws and regulations globally that support effective and efficient onboarding operations.

  • Manage CBDC Initiative Onboarding process enhancements, partnering with other CBDC teams to develop improvements that also benefit business stakeholders/initiative owners.

  • Support technology enhancement requirements for the cross-border automation application, including developing business requirements and supporting technical solution implementation / testing.

  • Highlight  the importance of Privacy to key stakeholders and senior leaders via great communication of complex frameworks into understandable and actionable requirements.


The successful candidate will have:

  • At least 6 years of experience working in related industry or disciplines (e.g., risk management, regulatory compliance, incident response management, PII inventory assessments, information security)

  • Track record of interfacing with and presenting to various Senior Management organizational levels

  • Ability to work independently and effectively in a complex environment with multi-location team structure

  • Ability to collaborate and influence internal Business stakeholders through highly developed communication skills

  • Strong technical proficiencies in MS Excel, MS Word, and MS PowerPoint

  • Strong analytical and reporting capabilities

  • CIPP/CIPM certification a plus

  • Bachelor’s degree/University level degree


Job Family Group:

Compliance and Control


Job Family:

Business Control


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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