Product Developer - NAM Digital Onboarding (Hybrid)

The Product Developer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Create a best-in-class onboarding and ongoing experience for clients as a product development manager for Citi's North America client base. As a part of a collaborate diverse team, this role will work with functional and global partners to develop and commercialize products that allow our clients open, close, and maintain their accounts as well as comply with all North America regulations.

Responsibilities:

• The Product Developer is responsible for activities related to the development or new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs
• This role manages the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking
• Creates a product vision aligned to business priorities and corresponding road-map to delivery
• Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms
• Develops plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community
• Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives
• Manages and implements a wide variety of products and solutions
• Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy
• Partners with senior team members and leaders and a widely distributed global user community to define and implement solutions
• Own business development projects end to end for regional enhancement requests and process changes
• Creates clear and specific project plans, business and technical requirements documents for product execution
• Interacts with business managers, technology, and sales to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy
• Drive solutions to incorporate North America regulations to reduce the risk environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Intellectual curiosity, analytical and conceptual thinker
• Proactively seeks and develops new opportunities
• Attention to detail and process/analytic mindset
• Ability to build networks and relationships internally and externally
• Familiarity with product development methodologies
• Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access
• Comfortable with performing data investigations that require a high degree of accuracy with tight timescales
• Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets
• Ability to structure and break down problems, develop solutions, and to drive to results
• Experience with Agile project management strongly preferred
• Ability to collaborate and clearly communicate with team members of an organization
• Project Management skills with experience leading large cross functional initiatives
• Generation of reports and presentations for management
• Candidate will fully understand and implements Citi's values: Responsibility to our clients, to each other and to our franchise
• This role requires energy, the ability to self-manage projects, and passion for working with clients
• We are looking for a team player; focused on execution; self motivated; enthusiastic; willing to help others; passionate about working with multiple partner groups; understands big picture and knows how to prioritize work; strives to accomplish and meet deadlines

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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