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Global Investigations Unit Quality Control Compl AML Intel Sr Analyst

Locations: New Castle, Delaware Job Function: Security Employee Status: Regular Job ID: 20195822

The Compl AML Intel Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.


  • Analyze and proactively identify risks and new AML concerns. Review recent news, court documents, and public/private sector white papers.
  • Independently conduct complex research and investigations utilizing internal and external data; analyze research results and conduct complex data analysis.
  • Prepare written investigative reports and Suspicious Activity Reports (SARs) where appropriate; present findings to senior management and advise on next steps.
  • Execute due diligence investigations in support of policies and procedures to meet internal and external regulatory requirements.
  • Use sound decision-making and discretion in making decisions that mitigate corporate risk at each decision point throughout the investigation.
  • Make recommendations to senior management on next course of action – either relationship retention or termination and, when warranted, prepare SARs.
  • Additional duties as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • AML Certification
  • 5-8 years prior work experience in a financial institution with job specific work experience in AML
  • Consistently demonstrates clear and concise written and verbal communication and interpersonal skills


  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Quality Control (QC) Team conducts a QC evaluation of case reports and supporting documentation used in the investigation to ensure compliance with Global Investigations Unit (GIU) minimum standards and to insure consistency among reports and all supporting documentation. The QC evaluation process determines whether internal and external systems were properly used to identify and/or verify a customer’s identity, account relationship, transactional activity, public information, any related individuals/entities, and any negative news. The QC process also evaluates whether the reports, supporting documentation and templates are complete.

The Quality Control Analyst will conduct QC reviews for the GIU Investigative processes and identify (if necessary) GIU process improvements.

The work performed in this role leads to thorough evaluations of GIU Investigation Reports and File Cabinets that ensure that data documentation is audit ready and meets GIU standards that ultimately could lead to recommendations to Citi business units that mitigate AML, regulatory and reputational risks.

The role involves work in strategic development focused on ways to improve the efficiency and quality of our controls and the investigative work product, including timeliness of submissions and decreasing case aging within the control functions.

This role will proactively develop proposals to create more efficiencies within the QC process such as QC Checklist Template enhancements and development of QC guidance documents.


  • Ensures adequacy and completeness of the information utilized and documented in GIU investigations
  • Manage the verification process of the existence of proper documentation of KYC, Due Diligence and Transactional Activity within GIU investigation reports
  • Communicate and coordinate work efforts of other Quality Control Analysts with GIU Investigation Analysts; Resolve discrepancies by using standard procedures                                       
  • Assist in day to day execution of the controls over the investigations processes within the GIU
  • Assist the GIU team with ensuring the global investigations process is effectively implemented
  • Conduct QC reviews based upon Global Anti-Money Laundering Investigation Standards and GIU Procedures
  • Develop Strategic proposals for continual improvements to the GIU control environment
  • Identify and implement the enhancements required in the QC/Fact Checking process


  • Four Year College Degree or 5 years equivalent work experience
  • Knowledge of the laws and regulations applicable to money laundering, including the Bank Secrecy Act (BSA), The USA Patriot Act, OFAC requirements, FinCEN requirements, and Suspicious Activity Report (SAR) requirements
  • Strong interpersonal and communication skills; Develops strong and productive work relationships with others: peers, management, etc.
  • Excellent time management, organizational and prioritization skills; follows through to complete deliverables timely
  • Excellent work ethic; demonstrates ability to work independently and readily adapt to change
  • Proficient with Microsoft Office (such as Word, Excel, Outlook and PowerPoint)
  • Able to multitask and complete projects on time


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


Time Type :


Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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