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Cash &Trade Processing Associate Analyst 2 (3rd Shift)

Job ID 20228816 Primary Location New Castle, Delaware; Job Category Operations & Technology
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Process Associate Analyst 2

Business Overview

Candidate is responsible for all ACH processing. Understands all ACH applications. Identify research and resolve file exceptions. Requires flexible work schedule and willing to step in when needed.  Work may require occasional weekend and evenings.

Shift – Sunday - Thursday 10:00 p.m. - 6:30 a.m

The successful candidate will be expected to:

  • Process electronic payment files received from customers, the Federal Reserve Bank or the Electronic Payments Network
  • Perform online monitoring of electronic file collection to ensure timely distribution and exceptions resolution
  • Resolve any ACH file exceptions such as invalid format
  • Reconcile clearing house settlement. document all outstanding production issues on shift turnover
  • Execute file-processing programs
  • Contribute to process improvements after initial training phase completed
  • Process Deletion/Reversal Requests
  • Process Pre-funding requests
  • Assist with meeting department productivity and quality goals
  • Assist with training initiatives as needed.
  • All other duties as assigned.


  • Minimum 2 years Operations or Data Center experience
  • Candidate must be extremely well organized, have excellent communication and writing skills as well as be proficient in Excel, database functions and technology.
  • Additionally, this position will interface with all levels within the organization and must be able to manage across organizations and multi task in an environment with tight deadlines.
  • Associates degree or equivalent work experience
  • Proficiency in Microsoft Office required (Excel, Access, and PowerPoint)
  • Strong analytical and time management skills.
  • Problem solver and ability to overcome obstacles to achieve results
  • Resourceful in the completion of projects, effective at multi-tasking
  • Ability to escalate potential issues to supervisor
  • Previous experience working in a team with minimal supervision
  • Excellent written and verbal communication skills
  • Experience with communicating with management and peers at all levels.
  • Attention to detail
  • Ability to function under pressure while meeting demanding work deadlines
  • Knowledge and understanding of bank policies, procedures, and Federal regulations
  • Understanding of basic accounting processes and account reconciliation.


Job Family Group:

Operations - Transaction Services


Job Family:

Cash Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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