Skip to main content

Careers

COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Regional Sales Manager

Job Req ID 21333994 Primary Location Mumbai, India Job Category Consumer Sales
Apply Now

Retail Bank Sales and Distribution

Retail Bank Sales & Distribution vertical is an agglomeration of various channels responsible for acquiring customers with segment driven relationship model that serves clients across the full spectrum of consumer banking needs. The key channels under this business are Suvidha (Citi

@ Work), Affluent, SKY Branch and Service.

Role Outline/Job Summary

Regional Sales Manager will head a team of Business Development Managers and Sales Managers who are responsible for acquiring customers across both liabilities and assets for Retail bank.RSM will be responsible for driving acquisition strategy to ensure product level goals are achieved. In addition to acquisition, the incumbent should stay abreast of developments within their own field and contribute to directional strategy. 

Job Description

POSITION TITLE:

Regional Sales Manager

Grade/Level:

C13

BUSINESS GROUP:

Retail Bank

FUNCTION/GROUP:

Global Consumer Group

DEPARTMENT:

Retail Bank - Sales & Distribution

LOCATION:

Mumbai   

ROLE & RESPONSIBILITIES

Business/ Department

Objectives:

Client acquisition growth and wallet deepening through digital engagement

Core Responsibilities:

Scale up Business - Identify opportunities to expand reach and business footprint. Identify the universe for the location, with corporate of relevance, split, mandate corporates and analyze the sourcing trend, company penetration along with estimated employee strengthMarket Intelligence - Understand the industry trends and keep an eye on competition strategy w.r.t to sourcing, technology and innovationsScale up Digital - D2C& DAO- Direct to Customer sourcing as per plan and ensure 50% sourcing through Digital account opening processCustomer Relationship Deepening; maximize penetration across products, Customer focused need based selling Work on initiatives to improve salary upload, overall balance sheet growth and retention strategyOTC (Own the Corporate) - Deepen penetration and CDM engagement with focus on migrationCOR (Corporate of Relevance) - Ensure growth in market share

Controls

         1. Monthly reiteration of Dos and Don’ts and create a

             strong culture of controls and compliance within the team.

         2. Keep the team updated on lessons  learnt

         3. Ensure lowest TAT & FTR for the location

         4. Ensure compliance and integrity of the sales process

             with respect to right selling, sourcing and documentation.

People :

Drive high performance culture amongst the team and create an environment congenial for people to share best practices for the overall growth of the team.         Review people performance in a structured / periodical manner and outline a process to review feedbackIdentify training opportunities and enable trainings to constantly upskill the team.Manage AttritionDiscipline in Trainings; Certifications; HR related time lines adherenceEnsure adherence to operational risk controls and accuracy of procedures in day to day sales managementIdentify business risks and engage with all stakeholders in order to correct them and take preventive/corrective action as appropriate.

Day-to-Day Responsibilities:

As mentioned above

Financial/ Budgetary:

As per plan

Individual Contributor (IC)/Managerial

Leadership role

Key Deliverables:

As mentioned above

Percentage of Travel:

30% to 40% of the time

Relocation:

YES

Other:

QUALIFICATIONS

Required

Preferred

Education:

MBA

Experience:

10 - 12 years

Certifications:

As per mandatory requirements

Skills:

  • Strong leadership skills
  • Managed large teams
  • Strong relationship skills
  • Collaborative approach
  • Superior planning, organizing, strategic thinking capabilities
  • Digital platform competency
  • Ability to break complex/abstract goals into small executable parts
  • Strong communication and presentation skills

Other:

Strong Executive Presence

ORGANIZATIONAL RELATIONSHIPS

Reports to

Direct:

Area Director

Supervises

Direct:

Sales Managers & Business Development Managers - 6

Corporate Sales Suvidha bankers - 18

Partnerships

Internal:

Product, DM, Marketing, Ops and CBORC

External:

-------------------------------------------------

Job Family Group:

Consumer Sales

-------------------------------------------------

Job Family:

Field Sales

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs