Director, Transaction & Conformance Testing Quality Assurance - Hybrid

We live in an increasingly complex world.  Companies these days are either born global or are going global at record speed.  Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives.  Citi is a bank that’s uniquely positioned for this moment.  Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Director, Transaction & Conformance Testing Quality Assurance - Hybrid based in Mumbai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• The Financial Solutions Senior Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function.

• A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business.

• Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas.

• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s).

• Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses.

• Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

As a successful candidate, you’d ideally have the following skills and exposure:

• Lead the Transaction & Conformance Testing Quality Assurance team located in India to test prioritized reported as per the QA Plan, including the development and execution of the annual plan, performance of quarterly refreshes, and tracking of action plans developed to address gaps identified from the QA testing.

• Serve as the QATV India Site Lead in charge of management ~60 local team members across various QATV Functions, as well as office space planning, risk & control champion support, etc.

• Communicate proactively the testing plan, testing progress, and exceptions with key stakeholders and senior management.

• Work with stakeholders to ensure action plans are in place to address gaps identified in the QA process and validate the remediation when complete.

• Responsible for ensuring adequate and effective controls are in place for the QA process.

• Ensure proper documentation of review evidence to support the QA results.

• Maintain proper desktop procedures for the QA process

• Promote a culture of collaboration and teamwork across organizations. Develop strong working relationships with Report Owners, independent review teams, internal audit teams, and other key stakeholders.

• Assist in setting business and information architecture standards for Finance.

• Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes.

• Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications.

• Proactively review and enhance the process and work closely with QATV tech team to implement tooling requirements as needed.

Qualifications:

• Extensive years of relevant experience within the financial services industry required.

• Broad years of experience surrounding risk and reporting with deep experience in liquidity and capital planning, execution, and quality assurance.

• In depth knowledge of regulatory reporting. Audit or prior regulatory reporting experience preferred.

• Requires thorough knowledge of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in the function and/or area of expertise and related subject areas.

• Extensive knowledge of the industry, direct competitors’ products, and services is also necessary in order to contribute to the commercial goals of the business.

• Excellent communication skills required to negotiate internally, often at a senior level.

• Frequently involved with a variety of broad based and complex issues requiring conceptual thinking.

• Bachelor’s degree, potentially Master’s degree and managerial experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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