Data Governance Lead Analyst

About GRMO

Global Records Management Office (GRMO), is an execution arm of Records Management program. The Records Management program at Citi operates under the Records Management Policy and The GRMO has the authority to establish Records Management Standards and Procedures and to provide governance and oversight over the compliance of the Businesses/Functions to the Records Management Policy.

Role Outline

The Records Management Lead Analyst in GRMO will work with the Head of Global Records Management Office to drive the transformation of the Global Records Management Program. Additionally, The Business Risk Officer manages the following functions

• Lead and transform the Records Management process within the GRMO
• Develop processes and drive change initiatives across the GRMO
• Monitor and facilitate exceptions to the Records Management processes
• Work closely with the business and technology partners to enhance the Records Management Program
• Act as a subject matter expertise to business stakeholders and team members

The Business Risk Officer ensures all projects are adequately monitored to ensure timely completion & within allocated budgets.

Responsibilities

• Interface with the Global teams such as Independent Compliance Risk Management (ICRM), Technology, Legal, General Archiving etc.) to deliver on the requirements against the GRMO plans
• Drive and execute the GRMO strategy particularly in the areas of Identification, Inventory and Lifecycle management of records - both physical and electronic, program governance etc.
• Support and provide expert advice for Operational activities for activities such as Regional strategies, divestitures, third parties with records, legal/ tax holds, archiving etc.
• Maturity to deal with stakeholders with both substance and confidence
• Provide oversight to the established Records Management Standards and network of Country/ Regional and Sector work groups to ensure continuous focus on meeting and exceeding Records Management Standards
• Ability to partner with stakeholders to identify opportunities for projects
• Keep track of any CAPs and Projects on a periodic basis to ensure adherence to plans and policy requirements and to avoid last minute surprises
• Ensure all procedures are well documented. Collate and maintain all records/proof for the respective deliverables
• Secure and provide timely feedback to necessary stakeholders to ensure smooth execution
• Coordinate with the regional/local teams to facilitate management responses during the review cycle
• Prepare regular reports to keep management updated on progress
• Develop key communication strategy for senior internal audiences

Qualifications

• 8+ years of relevant experience in Program Governance, Risk & control and compliance functions
• Experience in Records, Data and information management space highly preferred
• Demonstrated ability to manage projects and initiatives
• Proven ability to translate ideas into relevant and value-added solutions and a demonstrated ability to lead change
• Ability to communicate effectively across all levels of the organization
• Attention to detail is a must, with excellent verbal, written and relationship skills to be used to interact with a global group
• High degree of initiative and personal accountability, self-starter and highly motivated
• Strong analytic and problem-solving skills

Education

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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