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Career Opportunity

Corporate Citizenship Program Manager

  • Primary Location: India,Maharashtra,Mumbai
  • Education: Master's Degree
  • Job Function: Comms & External Relations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 50 % of the Time
  • Job ID: 19026162

Description


Job Description

  • Position Title: Program Manager (C12/C13)
  • Business Group: Corporate Citizenship
  • Function/Group: Corporate Affairs
  • Department: Corporate Affairs Size: 7
  • Location: City: Mumbai Office: First International Financial Centre, BKC, Mumbai

Role and Responsibilities:

Business/Department/Objectives:

  • The Corporate Citizenship function is the umbrella entity for all Corporate Social Responsibility at Citi which include Citi Foundation grant investments, Employee Engagement with Communities and Local Charitable Contributions and Sponsorships
  • The business group is responsible for aligning, originating and/or managing all non-profit relationships and activities as well as internal and external communications for them
  • Additionally Corporate Citizenship also ensures that all non-profit engagement undertaken by the businesses complies with Citi policy and governance, and supports Citi’s compliance with Indian regulatory requirements in this area

Core Responsibilities:

  • The Program Manager will be a mid-senior level resource with a degree in development, and about 8-10 years of relevant experience. The individual would be responsible for managing about 20-25 partners across Citi India’s portfolio.  International experience would be advantageous
  • The core responsibilities of the incumbent will be to manage non-profit relationships at Citi, both through Citi Foundation and Citi India’s programs. The incumbent will be responsible for conducting the due diligence and M&E for each of the partners, and also will be expected to create and manage employee engagement initiatives related to these partners and support internal and external communications

Day-to-Day Responsibilities:

  • Ensuring partner programs are aligned to Citi’s priorities and principles, including that of Citi Foundation
  • Providing strategic inputs on how to manage and grow the overall portfolio
  • Conducting research, creating detailed plans, reviewing progress and recommending program enhancements
  • Working with the legal team to create detailed agreements for our initiatives
  • Managing partner risk by ensuring compliance to Citi policies and country regulatory requirements
  • Liaising with partners to ensure projects are implemented efficiently and accurate reports are submitted on time
  • Creating all program documentation (reporting, impact analysis, case studies, MOUs, etc.) for presentations to CSR Committee, Citi Foundation and other statutory bodies/stakeholders
  • Facilitating CSR Champion interactions with partners to formulate independent recommendations
  • Visiting partners to monitor the program and gauge potential areas for enhancement
  • Crafting internal and external communication in partnership with the India Communications team

Key Deliverables:

The key deliverables will be:

  • Align all partnerships to Citi’s priorities and principles, including that of Citi Foundation
  • Management of the India CSR portfolio 
  • Ensuring end to end diligence, program management and progress updates of all partners
  • Working with the legal team to create detailed agreements for our initiatives
  • Managing partner risk by ensuring compliance to Citi policies and country regulatory requirements
  • Liaising with partners to ensure projects are implemented efficiently and accurate reports are submitted on time
  • Creating all program documentation (reporting, impact analysis, case studies, MOUs, etc.) for presentations to CSR Committee, Citi Foundation and other statutory bodies/stakeholders
  • Facilitating CSR Champion interactions with partners to formulate independent recommendations
  • Visiting partners to monitor the program and gauge potential areas for enhancement
  • Crafting internal and external communication in partnership with the India Communications team
  • Percentage of Travel: 40-50% time


Qualifications


Education:

  • Required
    • Post Graduate/MBA  
  • Preferred
    • Degree in the field of development. An international degree would be beneficial

Experience:

  • Required
    • 8-10 years of experience of managing development projects
  • Preferred
    • Experience of working with donors
    • Experience of implementing projects
    • Some past engagement with the corporate sector
    • Some experience of managing events

Skills

  • Required
    • Strong program development skills
    • Strong communication and presentation skills
    • Excellent people management abilities 

Other

  • Required
    • Innovative and hands-on outlook. Ability to multi-task and take on greater responsibility from time to time