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CCB APAC KYC Client Executive

Job Req ID 23630703 Location(s) Mumbai, India Job Category Compliance and Control
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Job Purpose / Background:

Citi Commercial Banking (CCB) APACKYC Operations team manages KYC due diligence process across onboarding, renewal, remediations, etc. The unit is tasked with conducting Onboarding clients, performing due diligence on existing customers per AML risk and interacting with Business, AML, and Risk teams to get required information to meet Internal Citi AML standards. This function is accountable for meeting Internal/External regulatory expectation and ensure there is a smooth Onboarding experience for Citi clients.

This role is for an CCB APAC KYC Client Executive who will be responsible for leading KYC activities in coordination with the Business (Coverage) and Onboarding teams. The overall objective of this role is to lead and manage the Client’s KYC activities at a Regional and/or Global level depending on the Onboarding Mandate won by Citi Commercial Bank.

Key Responsibilities:

  • Front the Client as a KYC executive and lead the Global and/or Regional Mandates to assist in the KYC completion activities
  • Serve as a POC for bankers in completing documentation related to Know Your Client (KYC), account renewals and/or assigned projects
  • Assist with assessing documentation requirements for client legal entities and liaise with internal Compliance personnel on the application of KYC policy
  • Liaise with several KYC Hubs across regional and/or globally to consolidate and communicate the KYC as to the Client
  • Contact client personnel to obtain KYC information and documentation
  • Review and evaluate recent news related to clients
  • Interact with parent and subsidiary bankers and product sales and service on AML-related risk issues
  • Coordinate with account operations on account maintenance issue to ensure KYC documentation is passed through teams swiftly and smoothly
  • Prepare client-specific KYC-related analyses, as required
  • Ensures timely responses are shared with the Client
  • Manages Client Experience with no escalation that erupt due to KYC
  • Has the ability to operate with limited supervision and in the capacity of an individual contributor
  • Acts as an SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications / Experience / Skills:

  • Proven track record with at least 8-15 years of stakeholder engagement and should have been in Client facing roles with BFSI
  • Strong leadership skills
  • Experience in dealing directly with or managing Clients (preferred experience of being a Relationship Manager)
  • Knowledge and experience of KYC technologies and processes
  • Preferred experience of optimization in processes
  • Knowledge of AML policies and regulatory requirements
  • Flexible with superior planning and organizing skills
  • Exhibit strong written and verbal communication skills
  • Ability to work with various Stakeholders/Senior management and build and maintain effective working relationships
  • Ability to proficiently use MS Office products, particularly advanced Excel, and PowerPoint
  • Influence/negotiation skills, strong analytical, time management skills, excellent attention to detail
  • Ability to multi-task and work independently
  • Ability to work within tight deadlines and exhibit quick decision-making skills
  • Ability to work on several initiatives concurrently and cope with changes in priorities


Job Family Group:

Compliance and Control


Job Family:

Business KYC


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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