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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

UX Engineer

Job Req ID 22441078 Primary Location Mississauga, Canada Job Category Product Management and Development
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Citi's Institutional Clients Group (ICG) is comprised of diverse, talented professionals located in more than 100 countries, jurisdiction and territories globally. Citi's Banking, Capital Markets and Advisory (BCMA) is one of four divisions within ICG and provides comprehensive relationship coverage along with a full suite of products and services.BCMA (Banking, Capital Markets and Advisory) Technology is a business aligned technology organization focused on providing best-in-class products and services to our global clients while solving our bankers’ biggest pain points. We are a cross-functional, globally distributed team of talented individuals, creating platforms/products that aims to deliver innovative solutions to bankers and clients by applying latest engineering standards, agile operating model, and DevOps practices.

BCMA technology is focused on building a cross-functional team of talented individuals, creating a unique platform to deliver products that will disrupt the industry through technical innovation and creativity. 

BCMA Technology is looking for an experienced UX engineer who work closely with product managers, developers, and business analysts to translate user needs and business requirements/solutions that drive client satisfaction. Also work with other designers across BCMA business and as a part of the bigger design community within Citi.

Why Citi?

  • Over 200 years in business with a great team of creative, visionary and entrepreneurial thinkers.

  • Tremendous opportunities to advance, open to everyone across all levels. Learn and grow simultaneously!

  • We offer a unique journey of personal and professional development, accomplishment, and satisfaction.

  • We value intelligence and a global mindset. There is a strong culture of empowerment here – we embrace diversity.

  • We do our best to be flexible and may differ depending on the business or area.

  • Citi India supports would be and returning mothers with various childcare benefits.

  • Citi offers a robust training program. We continually re-evaluate our training model to ensure that we are always offering the most relevant and best in class training.

  • At Citi, we value internal mobility. We want you to build a long-term career with us, so you can expect opportunities to move around the organization.


  • Develop the vision and drive the design plan for the experience to deliver top-tier results

  • Advocate for, represent human-centered design and design thinking methodologies among senior leadership

  • Translate user needs and business requirements into effective solutions that improve overall customer experience

  • Connect and validate business requirements with user behavioral and engagement data to design practical solutions

  • Drive and lead conversations to identify the right problems to solve that can bring successful results

  • Bring concepts to life using experience maps, task flows, wireframes, high-fidelity mockups, and interactive prototypes

  • Communicate design decisions and solutions to wide range of audiences including business partners and stakeholders

  • Establish and govern design standards that can scale and fit within larger design systems and patterns, as well as best practices

  • Collaborate with product managers, business analysts, developers and other designers throughout overall product development process


  • Ability to lead overall design process from ideation to high-fidelity mockups to user testing

  • Ability to manage and work around uncertainty

  • Proficiency with current design and collaboration tools (Sketch, InVision, Zeplin etc.)

  • Experience developing a vision for a design function and execution following the vision

  • Proven ability to build consensus and work effectively within multi-disciplinary and cross functional teams in agile environment

  • Capability of clearly communicate your design decisions and solutions with the team and stakeholders


  • 6+ years of design experience working specifically in the user experience space.

  • Ability to work in a dynamic environment under tight deadlines with changing priorities.

  • Excellent communication, organizational and interpersonal skills, as well as the ability to multi-task under tight deadlines.

  • Must have strong attention to detail, be self-motivated and inquisitive with an interest in Investment Banking and Capital Markets.

  • Ability to drive strategy and use both data and judgement to make critical decisions on behalf of technology and the business.


  • Bachelor’s degree/University degree or equivalent experience


Job Family Group:

Product Management and Development


Job Family:

Digital Product Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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