Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Recruitment Metrics Associate

Job Req ID 21394430 Primary Location Mississauga, Canada Job Category Business Strategy, Management & Administration
Apply Now

The Business Associate is an intermediate level position responsible for the overall administrative activities of a business. These tasks may include contribution to external audits, business continuity activities or addressing regulatory issues. The Business Associate may assist in activities such as the tracking of business financials, managing employee headcount or coordination of other administrative needs. May work on ad hoc projects as requested.


  • Monitor and track hiring progress across the global CPT/CCB Technology organization
  • Assist HR recruiters where possible to streamline hiring activities
  • Coordinate hiring efforts with recruitment agencies
  • Partner with Citi Staffing to ensure contractor hires are processed in timely fashion
  • Make recommendations for process improvements to support recruitment efforts
  • Provide regular weekly project status as well as formal executive updates 
  • Implement and standardize the metrics reporting delivery model
  • Provide metrics that reflect our utilization of diverse candidates slates and interview panels
  • Assess and share metrics daily including cycle times, pipelines, diversity and address obstacles by providing thought leadership
  • Interface with global Relationship Managers to ensure suppliers are consistent with resource and location strategy
  • Assist with real estate analytics and reporting
  • Review data for accuracy and create required reporting to manage the data
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 3+ years of recruitment domain knowledge

  • Advanced Excel expertise including demonstrated capabilities with pivot tables, VLOOKUP’s, and formulas

  • Strong PowerPoint skills

  • Consistently demonstrates clear and concise written and verbal communication skills
  • Results oriented with attention to detail and proven success in driving execution

  • Demonstrated organization skills with the ability to multi-task effectively in a high-volume environment while maintaining adherence to deadlines and priorities


  • Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Background/Context:

The role will support the Cross Product and Citi Commercial Bank Technology organization, which builds and supports global technical solutions ICG and Citi Commercial Bank.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.


Job Family Group:

Business Strategy, Management & Administration


Job Family:

Business Administration


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs